Browser still hijacked

Discussion in 'Malware Help (A Specialist Will Reply)' started by holycrap, Feb 5, 2009.

  1. holycrap

    holycrap Private E-2

    Hi,

    The problems started when I tried to download some tv shows. My browser was hijacked. The colors on my google homepage changed as well as my desktop configuration.

    My browser is stilled getting hijacked and my desktop configuration is still getting changed after running all the procedures in Read & Run Me First and I'm not sure what to try next. Attached are 3 of the logs. I am unsure which file to attach from using MGTools though. Any help would be greatly appreciated!
    Thanks!
     

    Attached Files:

  2. holycrap

    holycrap Private E-2

    My final log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Why am I not seeing any anti-virus program on this system?

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    c:\windows\czcgjbxv

    Now install an anti-virus program and also set up a new user account. Using the admin account allows any malware to have free reign of your system.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  4. holycrap

    holycrap Private E-2

    Thanks TimW!

    My roommate must have uninstalled my antivirus. He complained about it interfering with something he was trying to a few weeks ago. I just didn't notice. I'll set up a user account so that he doesn't have the ability to delete programs.

    I received a success message about adding to the registry, attached the new C:\MGlogs.zip file and installed Anti-Vir antivirus. I also added a new account.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....it is not a good idea to disable your AV programs because they might "interfere" with a download. Let your roommate know that this is the best way I know of to get infected.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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