Brrrr..How to kick this ones out? ROOTKIT TROJAN

Discussion in 'Malware Help (A Specialist Will Reply)' started by artalban, Oct 26, 2008.

  1. artalban

    artalban Private E-2

    :( Hi there, confused about mbam log, wonder if there remains any threat? Got Trojan horse BackDoor.Generic10a while ago, it is driving me nuts! freezes, false warnings my laptop is infected.. Seems it managed to drop a lot of its family members into my machine urgghh. Is it true ROOTKIT infection can be very dangerous? Could anyone havea look into my logs please? I am hesitating using Combo Fix... Please any help?
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    We need the ComboFix log and the log from MGtools to continue. MBAM remove some of your malware but it may or may not gotten all of it.
     
  3. artalban

    artalban Private E-2

    ok chaslang, thanks. Sorry in my late responding, was away. never used these tools, but I'll do my best.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    As soon as you attach the other two logs we can continue. ;)
     
  5. artalban

    artalban Private E-2

    hi there, chaslang, thank you so much for looking into my case :) My computer worked normally, but apparently there is still threats present. Here are the logs (I have Dutch XP Windows Home, sorry) Also had a look into my windows logs : Win32/Renos.gen!AZ svchost.exe brastk.exe Win32/Fake
     
  6. artalban

    artalban Private E-2

    hi there, chaslang, thank you so much for looking into my case :) My computer worked normally, but apparently there is still threats present. Here are the logs (I have Dutch XP Windows Home, sorry) Also had a look into my windows logs : Win32/Renos.gen!AZ svchost.exe brastk.exe Win32/Fake Rean.gen were the initial infections :yum sure some illegal family members immigrated?
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall the below old version of Sun Java:
    Java 2 Runtime Environment, SE v1.4.2_13


    Now we need to use ComboFix.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


    Now run Windows Explorer by right clicking Start and selecting Explore. Then navigate to the below file

    C:\Qoobox\Quarantine\C\WINDOWS\system32\nvsvc32.exe.vir

    when you locate the above file, right click on it and select Rename. Change the name back to nvsvc32.exe

    Then copy this file back to the C:\WINDOWS\system32 folder. ComboFix should not be deleting this service for your Nvidia Card.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  8. artalban

    artalban Private E-2

    Hello :-D thanks for the fine and professional advice & procedure!
    My computer has been running fine ever since, hope the last residues are completely banned now .. Did all as asked.:strong
    Here are the logs
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  10. artalban

    artalban Private E-2

    :cool All fine, thanks for your help!:)
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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