BSoD after kaspersky uninstall

Discussion in 'Software' started by iain.t, Feb 18, 2012.

  1. iain.t

    iain.t MajorGeek

    As the title says.... I have been working on a neighbours machine and everytime I try to uninstall the outdated security suite upon restart I get BSoD of "driver less or not equal as" and only system restore will remedy the problem, i have used the Kaspersky software removal tool with the same results. any help/advice would be gratefully recieved.

    Thanks ;)
     
    iain.t, Feb 18, 2012
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Iain

    I would run the Registry Cleaner of CCleaner and see if any reg entries are left as a BSOD in an AV is likely a reg entry or its added a service, so also check for services running that are part of KAV.

    Is all ok in Safe Mode? If so check the startup list for KAV items and delete.
     
    DavidGP, Feb 18, 2012
    #2
  3. iain.t

    iain.t MajorGeek

    Thanks David !! ;)
    kaspersky is now gone !!:-D
     
    iain.t, Feb 18, 2012
    #3
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Cheers Iain
    and good stuff and glad its now gone, some apps do tend to leave a lot of residuals behind even with an uninstall that can hamper other installs especially security apps.
     
    DavidGP, Feb 18, 2012
    #4

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