BSOD during Combofix

I had a number of infections that spybot and malwaybytes found and fixed, McAfee didn't find anything. I kept looking around for some of my same issues that still persisted, all files hidden, administrator tools empty, cannot run a system restore. I came across your forum that referenced one of my issues and I downloaded combofix, ran it and I received the BSOD. I tried to reboot in safe mode but still receive BSOD.

I apologize I cannot complete any of your prerequisites for posting but I can't get my system working. The BSOD states:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Tech Info:
STOP: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

OS:XP

 

BSOD occured while running ComboFix.
I do not have the boot CD.
Will review the link you sent

 

After reviewing the link I don't know which, if any, of the opitons are applicabel to my situation. Does having received the BSOD while running ComboFix zero in on a particular issue?

 

Since I can't reboot I posted my issue at the software forum and thought that once that issue was fixed I would come back to this forum to address the malware issue. I apologize for not imforming you. Thisisu and satrow attempted to assist in software. I had run LISTSVC in recovery console and thisisu suggested disabling one of the entries:
vkquwexg-boot

I did and I still receive the BSOD in normal and safe boot up attempts. Should I continue in this forum or stay in the software forum?

 

Should I restart with the disk still in and the cd-rom booting up first or do I change the boot up order back to its original configuaration and attempt to boot normally after running the arcdc?

 

I attempted a normal boot up and safe mode after using ARCDC and the result was the same BSOD. I realized that ARCDC provides a recovery console, however, I have access to the recovery console. It's the only thing I can access

 

I recently received the reinstall disk from dell since you indicated that is what I needed to do. Is it possible to reinstalll without losing the data on my computer? If you need me to go to another forum just let me know, thanks.

 

I am reinstalling with new cd. Would you recommend completing all the intial steps on the malware forum page for and posting the results?

 

Hi, Chaslang is away for a while so I will help you.

When you say reinstall, did you do a Repair installation as Chaslang suggested or a full format and reload?

If full format and reload, then no, you would not need to complete the Read and Run Me again.

 

I am attempting to do a repair re-install. Running into a problem with another BSOD during the reinstall and am addressing that issue in the software forum.