BSOD windows 7

Discussion in 'Software' started by Awesomebob, Feb 23, 2011.

  1. Awesomebob

    Awesomebob Private E-2

    This started happening over the weekend, I thought I had it fixed, but I guess not.

    It first cropped up when I was playing Mass Effect. I did something and the game froze. I was forced to hit the reset button on my case as I couldn't tab out to the error box or ctrl-alt-del to the task manager to shut the process down.

    When I came back in, my areo settings where off and I kept getting an error to that effect (something about video, only happened once and I forgot to write down what it said). Then windows explorer stopped working and forced me to reset again, only this time I got a bluescreen.

    After some scans and shutting off various processes, everything seemed fine. I was able to play games and such with out problem.

    Fast forward to today. I start a new game in Mass Effect and the game froze. I let it sit there for about 5 minutes with no result, forcing me to hit reset and start all over.

    I looked up both 3b and 7e: the first said it had something to do with USB video devices, so I unplugged my webcam. 7e said something about firewire and that confused me as I have no firewire devices.

    After the last crash I unplugged everything but my mouse and keyboard and finally was stable enough to get here and post this.

    Attaching the stuff I found in my minidump folder.

    Thanks,
    Bob

    P.S. 2 dump files in the zip. One I assume is the 7e, the other the 3b.
     

    Attached Files:

    Last edited: Feb 23, 2011
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Is your Windows 7 fully upto date? have you by any chance installed the SP1 for Windows 7 yet and if so where did you donwload it from?

    One of the errors you get links to possible corruption of the HDD and NTFS (Stop 0x00000024) so from an elevated command (CMD) prompt *to get to elevated search for CMD in the start search box, then right click CMD and choose Run as Admininstrator*

    Then type CHKDSK /F and hit enter.


    Do you have any yellow ! marks in Device Manager and if so what?

    Are you overclocking and if so either on CPU, RAM and GPU reset them to default and test then if your PC is ok.

    Have you possibly tried a system resote point back to before you had to hit the reset button when Mass Effect hung as this may have caused corruption in the Windows install and file system.
     
  3. Awesomebob

    Awesomebob Private E-2

    I just looked in my updates while going to the device manager and svc pack 1 was in there. Installing it now.

    No "!" in the device manager.

    The check disk utility ran itself on one restart and came up with nothing. I'm doing it again cause you said this elevated it.

    I'm not overclocking anything.

    The first time this happened I did a restore to 5 days prior to the crash, and it still crashed.

    Added screen shot of the chkdsk results.
     

    Attached Files:

    Last edited: Feb 23, 2011

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