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Discussion in 'Software' started by some1uknown, Mar 12, 2009.

  1. some1uknown

    some1uknown Private E-2

    I'm not sure why I'm getting this BSOD. Here is the dump log.

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Documents and Settings\some1uknown\Desktop\Mini031209-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp2_rtm.040803-2158
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
    Debug session time: Thu Mar 12 00:48:24.569 2009 (GMT-8)
    System Uptime: 0 days 2:34:17.867
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * *
    * Bugcheck Analysis *
    * *

    Use !analyze -v to get detailed debugging information.

    BugCheck FE, {5, 8a2910e0, 10de056a, 897f1700}

    Probably caused by : usbehci.sys ( usbehci!EHCI_PollActiveAsyncEndpoint+37 )

    Followup: MachineOwner

    0: kd> !analyze -v
    * *
    * Bugcheck Analysis *
    * *

    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arg1: 00000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
    using a physical memory address that was not allocated by
    the USBport driver.
    Arg2: 8a2910e0, Device extension pointer of the host controller
    Arg3: 10de056a, PCI Vendor,Product id for the controller
    Arg4: 897f1700, Pointer to Endpoint data structure

    Debugging Details:





    LAST_CONTROL_TRANSFER: from ba5b7cc3 to 804f9c37

    8055026c ba5b7cc3 000000fe 00000005 8a2910e0 nt!KeBugCheckEx+0x1b
    8055028c ba5c4516 8a291028 0000dfd0 89771000 USBPORT!USBPORT_BugCheck+0x2d
    805502c8 baba33dd 00ece9c0 8a2919dc 897f1700 USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x126
    805502ec baba38a6 8a2919dc 897f1700 897f1700 usbehci!EHCI_PollActiveAsyncEndpoint+0x37
    80550348 baba53d3 8a2919dc 897f1700 80550378 usbehci!EHCI_PollAsyncEndpoint+0x98
    80550358 ba5b12ba 8a2919dc 897f1700 80545aac usbehci!EHCI_PollEndpoint+0x1f
    80550378 ba5b2578 026c6f50 8a2910e0 897f1588 USBPORT!USBPORT_PollEndpoint+0xe8
    805503a0 ba5b5ed0 8a291028 50457270 80545aac USBPORT!USBPORT_CoreEndpointWorker+0x2be
    805503d0 ba5c3fb0 8a291028 80545aac 8a291028 USBPORT!USBPORT_DpcWorker+0x18a
    8055040c ba5c4128 8a291028 00000001 8055b0a0 USBPORT!USBPORT_IsrDpcWorker+0x37e
    80550428 80544e5f 8a29164c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
    80550440 8055ae40 ffdffc50 00000000 8055ae40 nt!KiRetireDpcList+0x61
    80550450 80544d44 00000000 0000000e 00000000 nt!KiIdleThread0
    80550454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28


    baba33dd 50 push eax


    SYMBOL_NAME: usbehci!EHCI_PollActiveAsyncEndpoint+37

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: usbehci

    IMAGE_NAME: usbehci.sys


    FAILURE_BUCKET_ID: 0xFE_usbehci!EHCI_PollActiveAsyncEndpoint+37

    BUCKET_ID: 0xFE_usbehci!EHCI_PollActiveAsyncEndpoint+37

    Followup: MachineOwner

    Can someone help me?!?
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member


    Maybe a little easier if we also had the actual BSOD error message and code in full, as they generally narrow this down more, the issue from looking at your log, looks more like somewhere in your USB area, be that a USB Host Controller or USB driver, is causing this.

    When does this happen, is it at boot or random or when plugging in a specific device?

    Did this just happen reciently and randomly or have you installed anything new lately, if so what?

    Have you booted into safe Mode (F8 at boot) to see if you BSOD if the error is at boot?

    I would be updating my Motherboard Chipset driver (or re-installing it) then update or re-install any USB drivers you may have from devices such as Printer, iPod or other media device, Mouse and Keyboard etc

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