Bugs - suspect WinFixer

Please follow the instructions in step 7 of the READ ME properly. You version of HJT has not been used in a few years.
You must install the new version properly and attach a new log from it.

 

That's because you have not updated McAfee in more than a year. Get McAfee updated or uninstall it. It is tool old to use the way it is. McAfee is wrong!

 

Are the below valid?
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.usefulware.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.usefulware.com

You have a Virtumonde infection we need to fix. We have a generic procedure for doingt fixing this. I will give you the link and the HJT lines of interest you will need to use in completing the procedure. Also since you alread did the READ ME you can start the Virtumonde fix at step 3.

Here is the link: Virtumonde aka Trojan Vundo Fix w/ Tool

Here are the line you will need. Note the procedure shows an O2 line from HJT with O2 - BHO: MSEvents Object Your infection is a different form and has O2 - BHO: ATLDistrib Object instead!

O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\system32\ssqpm.dll
O20 - Winlogon Notify: ssqpm - C:\WINDOWS\system32\ssqpm.dll

After completing the Virtumonde fix, post a new HJT log.

 

Also an important caution! Since you remove your antivirus (a required step because it was too old to be useful) you must get one installed ASAP. Also you need to get a firewall installed ASAP. The one in WinXP SP2 does not provide sufficient protection.

That said: you need to do steps 2 & 3 in the below link immediately. We can do the rest of it later when finished with all other cleanup.

How to Protect yourself from malware!

 

You should not have cancelled you should have just continued. Were you doing it in safe mode.

You can either try again or wait until a work up a different procedure for you( in about 15 minutes).

 

Okay let's use my older manual approach to fixing Virtumonde. Start by downloading two tools we will need:

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of ssqpm.dll once and then click the kill button. After you have killed all of the ssqpm.dll under winlogon click ok. (If you do not find the dll, just continue on.)


Next double click on explorer.exe and again click once on each instance of ssqpm.dll and kill it.

Now repeat the above in the explorer.exe process for ssqpm.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.usefulware.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.usefulware.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\system32\ssqpm.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O20 - Winlogon Notify: ssqpm - C:\WINDOWS\system32\ssqpm.dll

Copy the bold text below to notepad. Save it as fixVundo.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

 

No do not do the READ ME again. In fact do not run anything else on your own. Only do what I gave in my last message and do it as soon as you can. Try not to use the PC (if possible) before doing the last steps I gave you.

 

Well it appears that your problems with Virtumonde are fixed. I'm not sure what is causing your problems with hotmail or for your husband's work network.

Is it still a problem? Try another browser like Mozilla FireFox and let me know if that works.

Also locate the below file and delete it:
C:\WINDOWS\SYSTEM32\gebcd.dll

 

You're welcome. Your answer is in step 7 of the link below.

If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

And just for the heck of it, give the below a run and see if it changes anything with using IE:

Download HOSTER and then follow the below steps.

• Unzip Hoster to a convenient folder such as C:\Hoster
• Run Hoster.exe, click Restore Original Hosts and then click OK.
• Click the X to exit the program

 

See if any of the steps in the below help with hotmail:

http://support.microsoft.com/default.aspx?scid=kb;en-us;307294


It could be also as simple as the fact they you may be blocking a cookie from hotmail that needs to be placed on your PC. Do you see Privacy Report icon with a red circle and white minus sign in it? Double click on it and see what is in it.

 

You may want to even give the below a try!

Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

 

Yes! And you probably need to allow passport.net
I believe that is what hotmail uses.

 

I'm confused. I thought logging into hotmail brought you to passport.net?

What are you Internet Options Privacy settings indicating? Are any of the hotmail or passport URLs blocked? Trying clicking the Advanced button and select Override automatic cookie handling. Then make sure your Accept both first and third part cookies. Does that help? If not, perhaps you are blocking cookies elsewhere. Like in a firewall, antispyware, or antivirus application.

 

It could be a similar problem but you said you could not connect with Firefox. Sounds like the site is down or you are blocking the URL with your firewall or similar.

You must have changed something on your PC to cause these problems. I doubt the malware you got cause these problems.

 

You're welcome. I don't normally like doing this but it could be required for you husbands location. Try adding their URL to your Trusted Zone of IE (and maybe your firewall too) and see if that works.

 

You're welcome and good luck. Let us know when you get it fixed what it was.

 

It could be that one of the security changes made just did not take effect properly until after a reboot.