C:\searchpage.html#1504 hijack. I CANT GET IT OFF!

Make sure you have enabled viewing of hidden system files and folders: http://forums.majorgeeks.com/showthread.php?t=37650
I want you to try the steps below and let me know the results of these steps:

1. In Control Panel, open Add or Remove Programs. In the list of currently installed programs, click Interstitial Ad Delivery by n-CASE or n-CASE.
2. Click Change/Remove, and then click Yes to remove this n-CASE component.
3. In the list of currently installed programs, click n-CASE or PAD Lookups by n-CASE.
4. Click Change/Remove to remove this n-CASE component.
5. Right-click the Windows taskbar, and then click Task Manager.
6. On the Processes tab, click any instances of the Msbb.exe process that are still running, and then click End Process.
7. Search your Windows drive for the Msbb.exe file, and delete it if you find it.

After doing that post (as an attachment) a current HijackThis log so I can see where you are currently at.

 

Okay! But your last HJT log showed msbb.exe in two places:

C:\winnt\180solutions\msbb.exe
O4 - HKLM\..\Run: [msbb] c:\winnt\180solutions\msbb.exe


Please run HijackThis (make sure you have the new version): http://www.majorgeeks.com/download3155.html

and have it Fix:
O4 - HKLM\..\Run: [msbb] c:\winnt\180solutions\msbb.exe

Then boot in safe mode and delete:
C:\winnt\180solutions <---- the whole directory

Let me know if this works. After that post a new HijackThis log, as an attachment. You need to save it to a .txt file so you can attach it. A .log file cannot be attached.

 

Those are all Critical Windows files. You should not be trying to end those processes or trying to delete the files.

Are you having problems with the PC? If so, follow the steps below:

To help us to best help you, please follow the steps below closely and in the order given and do not skip anything. If you have any difficulty, please post back letting us know what steps you have completed, what you found while doing the scans if anything along with details about any problems you may have encountered in completing the steps. The more details you can provide the better. Don't be afraid to ask for additional help if you don't understand something!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

If your programs are that old they may not be of much help. You really need the current versions. Has this PC been non-useable for that long?

You can post a HijackThis log (as an attachment) from whatever version you have but it would be better if you could download updates using another PC and get them to the problems PC somehow! (a CDROM, flashdrive, floppy).