C:\windows\system32\wvuvuvv.dll ???? SPYWARE/MALWARE REMOVAL!!!!

tchdbyngls · Aug 22, 2006

Okay, so I am new to the forums and am so very grateful to have found you guys! I have been hit with Malware/Spyware that my Norton or Adaware will NOT remove. I have tried my best to get this crap off of my computer and need it gone!! I just can't seem to get it removed by myself. To make matters worse, I live in a rural area and am only allowed the "comfort" of dial-up and what ever is infecting my computer is making it move slower than it already is.

When I do a system restart, Norton detects the following: C:\windows\system32\wvuvuvv.dll and then I can't get Norton to stop notifing me of it. Then of course I get the usual triangle flashing at the bottom of the screen (by the clock) alerting me that I have something which then leads to pop ups advertising spyware removal programs.

Can someone please help??? I have "Hi-Jack This" log file along with my system info below.

THANK YOU TO ANYONE AND EVERYONE WHO CAN HELP ME!!!!
tchdbyngls

System info:

Microsoft Windows XP - Home Edition
Version 2002 - SP2

Intel (R) / Pentium (R) 4
CPU 2.20GHz
2.19GHz, 512 MB of RAM

tchdbyngls · Aug 22, 2006

Okay, just read the post about not putting your log file on the message, so I just added it as an attatchment.

chaslang · Aug 22, 2006

Welcome to Majorgeeks!

tchdbyngls said:

Okay, just read the post about not putting your log file on the message, so I just added it as an attatchment.
Click to expand...

But you missed the rest of the proper procedures which includes where to install HijackThis, what to rename it, and when to run (and it is the last thing to run).

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

[*]runkeys.txt - the log from GetRunKey.bat
[*]newfiles.txt - the log from ShowNew.bat

CounterSpy - ONLY IF you were not able to run Windows Defender

Bitdefender - from step 6

Panda Scan - from step 6

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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C:\windows\system32\wvuvuvv.dll ???? SPYWARE/MALWARE REMOVAL!!!!

tchdbyngls Private E-2

tchdbyngls Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member