Ca AV has shown adclicker how do you remove?

Discussion in 'Malware Help (A Specialist Will Reply)' started by BIXIE, Sep 26, 2008.

  1. BIXIE

    BIXIE Private E-2

    Hi

    My ca av showed the adclicker infection but did not clean it

    it showed as 2 infections, win32adclicker.jo,, then just one,
    c program files spybot search and destroy updates tea timer 161 zip tea timer exe.

    computer associates av cleaned it once, then on the main interface showed 2 infections not cleaned both the same.

    i ran spybot and lavasoft, only 1 non critical item shown and removed.

    It has not appearad since, and everything seems to be ok, i do have a hjt log file.

    this came up while i was scanning a photo , starting to, also had fire fox open no other windows, had just checked yahoo e mail and there was a letter i deleted did not open.

    vista home premium amd 64 athlon x2 4600, 160 hd 160 hd 250 ext hd dr
    sps&d, lavasoft, ca av, epson perfection v200 photo scan
    thanks
    :confused:
     
    BIXIE, Sep 26, 2008
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi BIXIE


    Best option to make sure that this is cleaned up is to follow the below as just a Hijackthis log will not show all the places that malware can hide.


    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
    DavidGP, Sep 26, 2008
    #2
  3. BIXIE

    BIXIE Private E-2

    Thanks
    I understand what you replied, i ran ca av again last night and no adclicker infection shown, i have used the scanner also, no problem, also updated spybot, and ca updates all the time.

    Maybe it was a false positive?

    Run the malware any way?
    thanks
     
    BIXIE, Sep 26, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes it is a false positive. We have seen CA falsely detect Teatimer. CA signature file version 6101 and above is supposed to have fixed this.
     
    chaslang, Sep 27, 2008
    #4

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