Can not get rid of rootkit:AlureonMbr

Discussion in 'Malware Help (A Specialist Will Reply)' started by sneedette, Apr 25, 2011.

  1. sneedette

    sneedette Private E-2

    I have been having problems with my Explorer 7 not bring up correct searches. I Downloaded Microsoft security Essentials. It is showing a Trojan:DOS/Alureon. I can not delete it. It says it removes it. Then sometimes says it quarantined it. I have to restart computer everytime I scan because it says it will clean it. Then when it comes back up...it says rootkit:AlureonMbr was unable to be removed.
    Please can anyone help me get rid of this. I have no idea where it came from.
     
    sneedette, Apr 25, 2011
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


    Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
    • Click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
    • Attach this log to your next message
     
    TimW, Apr 25, 2011
    #2
  3. sneedette

    sneedette Private E-2

    2011/04/25 19:30:25.0703 0148 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28

    *EDITED by dr.moriarty: Removed and attached improperly posted inline log.
     

    Attached Files:

    Last edited by a moderator: Apr 25, 2011
    sneedette, Apr 25, 2011
    #3
  4. sneedette

    sneedette Private E-2

    Everything seems to be fine right now. It did find something and it cured it.
    Thank you so much.
    Sharon:)
     
    sneedette, Apr 25, 2011
    #4
  5. sneedette

    sneedette Private E-2

    I now have no sound..any thing you can think of to help me with this?:confused
     
    sneedette, Apr 25, 2011
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Apr 26, 2011
    #6
  7. sneedette

    sneedette Private E-2

    I found out I had to re-download my Windows disk. I did that and all is working fine now. I do thank you again for all your help.
    Sharon
     
    sneedette, Apr 26, 2011
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     
    TimW, Apr 28, 2011
    #8

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds