Can not run firefox

spencerW · Apr 12, 2008

I dont know if anyone can help?

I have just removed a wintems virus from my computer, or so I thought!
But now I can't access the internet, I can send/receive email:confused

I removed the virus using combofix & cc cleaner, everything is as it should be but I can not access the internet!!:cry

Any help greatfully received.

Spence

HJt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:40:09, on 11/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Edit: Removed inline HJT log for guide below to be run

DavidGP · Apr 12, 2008

Welcome to Majorgeeks!

As you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, So just a Hijackthis log will not show all the malware that can be on your PC, the full guide of our steps below has a few other logs that show alot of the malware on your PC and where they are located,

What error messages do you also get when you try to connect to the internet?
If you cannot run Firefox have you also tried IE?

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

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Can not run firefox

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DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member