can someone help me out

Discussion in 'Malware Help (A Specialist Will Reply)' started by panthertooth, May 30, 2008.

  1. panthertooth

    panthertooth Private E-2

    cleaning a computer for a friend this is my first time using hijack this had several viruses and adware that i cleaned using avg 2008 and adaware also ran spybot.

    here is the list that hijack this came up with could anyone please advise me on what is needed and waht is not ....thank you
     
    Last edited by a moderator: May 30, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please uninstall HJT as it will be properly installed when you do the following:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. panthertooth

    panthertooth Private E-2

    i have done what u asked computer is still sluggish
    i will post logs
    any additional help would be appreciated
     

    Attached Files:

  4. panthertooth

    panthertooth Private E-2

    after combofix finished it never set my clock back is this normal ??
     
  5. panthertooth

    panthertooth Private E-2

    Here is the last
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Whatever you had, it's gone now. :)

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 3
    Java 2 Runtime Environment, SE v1.4.2_03

    Reboot and install:
    Java Runtime 6

    When you remove Combofix, your clock should return to normal.......let me know if it doesn't.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    2.
    * Click START then RUN
    * Now type "%userprofile%\Desktop\cf" /u in the runbox and click OK.
    * Note: The space between the cf and the /U, it must be there.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    5. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  7. panthertooth

    panthertooth Private E-2

    I actually had already uninstalled combo fix but i done it through add/remove. do i need to keep the rest of the programs we used
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I assume the clock returned?

    You can keep any of the programs...I leave Malwarebytes and SAS installed for those occasions that I need to check a download or any other questionable event.
     
  9. panthertooth

    panthertooth Private E-2

    actually no the clock did not return
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go to the control panel / regional and language / customize / Time....and set it back to how you want it. :)
     
  11. panthertooth

    panthertooth Private E-2

    should i keep msconfig set to normal mode all the time

    with ccleaner is it ok to scan and clean registry ?
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes you should keep msconfig set to normal mode.

    CCleaner is good for removing dead keys, but be sure that you do allow it to make a backup before doing the removal. :)
     
  13. panthertooth

    panthertooth Private E-2

    Could someone check these logs for me and see if they are clean....

    Thanks
     

    Attached Files:

  14. panthertooth

    panthertooth Private E-2

    and the last
     

    Attached Files:

  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not sure what you are doing, but you seem to keep getting infected.

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1 If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)

    * Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (substitute for cf whatever you renamed it)
    * "%userprofile%\Desktop\cf" /u
    o Notes: The space between the cf" and the /u, it must be there.
    o This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    * Delete the C:\cf folder from combofix.
    2 *If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    3 *If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    6. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    7. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  16. panthertooth

    panthertooth Private E-2

    nah this is another computer last one was a friends this one is gf son's old puter got him a new one and just seeing what was wrong with this one

    Thank you for looking at my logs was hoping you would see them :)
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is best to start a separate thread when dealing with a different computer.

    Your welcome....safe surfing. :)
     

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