Can someone help please

Discussion in 'Malware Help (A Specialist Will Reply)' started by pocobailey, May 28, 2007.

  1. pocobailey

    pocobailey Private E-2

    My anti virus expired a few days ago, I was trying to find an alternative and my computer has gone capoot.

    I have no tool bar in windows xp, I cannot click on any link with a pop up. Install or uninstill programs.

    I have tried to attach what files I could manage to do (no pop ups no bitdefender or panda), but I cannot attach them to the post at all.

    can i post them in this box?

    thnx
    jen
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. pocobailey

    pocobailey Private E-2

    Whatever is on my computer will not allow me to open anything by any link including what you just sent.

    There is no option to copy and paste anything I see attach files: valid file extensions no option to attach anything. I cannot even copy the files to paste in this type box.

    The only way I can think of attaching anything is by email.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you tried a system restore to an earlier time?
    Do you have the xp cd inorder to do a repair install?
    Can you get to another computer and download to either a cd or a flash drive?
    (If so ...download DrWeb
     
  5. pocobailey

    pocobailey Private E-2

    I tried a system restore and it says system restore disabled, so I cannot restore to any point.

    I did manage to get DrWeb and it found nothing.

    I do not have another computer to use at all, and I dont have the xp install disc the company never supplied one when I bought the computer, trying to chace it up but to no avail.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you able to get into safe mode w/networking? Do things work in that mode? Can you run scans in that mode?
     
  7. pocobailey

    pocobailey Private E-2

    yes I can get into safe mode and again the same probs are there, i can not do scans in that mode only search and destroy and that comes up with nothing. I think it is toast lol heeelppp..
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member


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