Can Virtumonde disable internet access?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Franco50, Mar 30, 2009.

  1. Franco50

    Franco50 Private E-2

    Recent scans with Spybot S&D have discovered Virtumonde on my PC. Despite asking Spybot to carry out a fix, it always found it again on the next scan. After reading a similar post on this forum I upgraded to Spybot 1.6.2 and using this version seems to have finally got rid of Virtumonde, however the following day I find that I cannot access the internet, either with my normal Firefox or IE7. My broadband router has all LEDs green except the "internet" one which is red. Is this just an unfortunate coincidence or does Virtumonde have the ability to disable my internet access and perhaps it is still lurking somewhere on my PC?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If Virtumonde removed your ability to connect to the internet, it would defeat the purpose of the infection which depends upon you being connected.

    Do you use a Proxy Server to connect to the internet? If not, then you need to change your browser settings so that it is not trying to use a proxy. If you do use a Proxy, then you need to make sure the proper values are entered.

    If the above does not help, make sure that your hardware is okay. Like check Device Manager to make sure there are no error shown for your Network Adapter and that it is enabled.

    Also get the log from Spybot and attach it so that we can see what was removed.
     
  3. Franco50

    Franco50 Private E-2

    Thanks for the reply but the problem is solved. It was nothing more than a logon reset required from my ISP. This was something I had never encountered before and as it came close behind discovering Virtumonde on the PC I assumed it had something to do with the malware. Note that I had checked all hardware prior to contacting the ISP and it all checked out OK.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. We are happy to hear you have resolved your problem.
     

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