Can you please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by problemswithvaio, Aug 9, 2006.

  1. problemswithvaio

    problemswithvaio Corporal

    I've tried doing the whole guide on the spware sweeping, but it gets so confusing, half the programs won't update, it takes probablly 15 minutes at a time just to restart my computer... something is horribly wrong, but I just don't know exactly what it happening, my games up are above the 100s in ping everything is going wrong, could I possibly post a hjt log?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Most people are under the very mistaken misconception that HijackThis is a malware removal tool. It is not! HijackThis is simply a tool that is used to identify browser hijackers and in some cases it will show entries for 'some' malware that is for instance running at startup. All it does is list a few of the thousands of registry keys that exist and it makes no inferences to whether anything being shown is good or bad. HijackThis does not come close to showing all malware that could be hiding on a PC. Anyone who has an infected computer and is relying on HijackThis without the benefit of running other scans such as Spybot, Windows Defender, BitDefender & Panda, CCleaner, etc. are more than likely still infected. In most cases, where there is one virus/trojan there are more. The goal of this forum is to remove all malware, and this cannot be done properly by just seeing a HijackThis log.

    Are you trying to say you cannot run the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Which steps have you run? Are you following to procedure one step at a time and in the order written. (Don't skip around! Take things slowly and exactly as written.)
     

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