Cannot cure browser redirect

Discussion in 'Malware Help (A Specialist Will Reply)' started by Tab4u, Jul 12, 2009.

  1. Tab4u

    Tab4u Private E-2

    Hi,

    I have had a browser redirect problem for several days that sends google searches on Firefox (my default browser) or IE Explorer to useless, commercial looking web pages. If I type URL's directly into the address bar, I get where I want to go, but the google links misdirect about 80% of the time.

    Today I went methodically through MajorGeeks instructions on the Malware Removal Guide for XP. I am running MS XP Professional v 5.1.2600 SP3 on an HP Compaq dc5800 Microtower.

    After completing all the steps in the guide (none of the malware tools could detect an infection) I find the browser searches continue to be redirected willy nilly. As instructed, here are the first four of the log files and I will attach my MGlogs.zip in another message.

    Thanks in advance for your assistance in finding this critter and getting rid.

    Paul
     

    Attached Files:

  2. Tab4u

    Tab4u Private E-2

    Cannot cure browser redirect - part 2

    Here is the MG log to accompany the others just posted
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to use the version of the tools given in the READ & RUN ME. You ran a version of ComboFix that is more than 2 years out of date. Please follow the instructions in the READ & RUN ME related to ComboFix and attach a new log from the current version of ComboFix.

    Also you must disable Spybot's Teatimer as requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer

    Is your copy of Spyware Doctor a paid version or is it just a free trial? I assume it is a trial you just downloaded while trying to fix your problems. If so, uninstall it as it will not help you and it also is wasting system resources and will conflict with Norton 360 you have installed (as would Teatimer).
     
  4. Tab4u

    Tab4u Private E-2

    Thanks for the reply - I've been on the road so just got back to my PC to try this again.

    I will take the actions you recommend and try again. I missed the Teatimer instruction, my bad.

    By the way, the Combofix installation file I used was downloaded directly from the link that was provided in the "XP Cleaning Procedure" page accessed via the READ & RUN ME - it doesn't say anywhere in the instructions that there is a particular version you must use. I just clicked the link and that's what I got.

    Can you tell me what version it is I need to get so I don't end up doing the same thing again?

    Thanks

    Paul
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm sorry but not according to your logs which show the below.
    Code:
    "C:\Documents and Settings\Administrator\Desktop\"
    combofix.exe  Jul 12 2009     1088512  "ComboFix.exe"
    This file is about 1/3 the size of the current version of ComboFix that you would get from the link we provided. Delete this file from your Desktop. Shutdown your protection software. and then download the current version from the link we give and run a new scan.
     

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