cannot find and remove this malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by adambomb111, Aug 27, 2011.

  1. adambomb111

    adambomb111 Guest

    The first issue I started having was the google redirect. No matter what search engine I use, I am always redirected to some useless advertisement when i click on a result.

    I also had issues with the fake virus protection thing. Fake messages would pop up in the bottom right corner telling me my computer was at risk etc, etc, and then a fake program would try to get me to do a fake scan. When this happened, (3 times) i was unable to open anything, so i had to boot up in safe mode and do a system restore.

    The last issue is that if i attempt to watch a video on netflix or hbogo, it says "silverlight plugin has crashed." I tried every combination of uninstalling and reinstalling silverlight and firefox. I read about the issue and I think the cause is malware.

    i scanned with avast several times, nothing. malwarebytes found 2 threats, but the symptoms continued. i ran advanced system care 4, and the redirect was fixed for one day. I ran combofix today, and the symptoms remain, but i can provide the log report if that helps.

    Thanks,
    Adam.
     
    adambomb111, Aug 27, 2011
    #1
  2. adambomb111

    adambomb111 Guest

    ComboFix 11-08-27.01 - Adam 08/27/2011 10:01:07.2.1 - x86
     

    Attached Files:

    Last edited by a moderator: Aug 27, 2011
    adambomb111, Aug 27, 2011
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow ALL the instructions here:

    READ & RUN ME FIRST. Malware Removal Guide

    Please read this:
    How to attach items to your post or view How to Attach Items: the Video.

    When you are done, then please do this:

    Go to the below link and follow the instructions for running TDSSKiller from Kaspersky

    Be sure to attach your log from TDSSKiller

    Please also download MBRCheck to your desktop.

    See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
    TimW, Aug 27, 2011
    #3

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