cannot get online

:confused i just changed laptops i have a wireless card also connect direct to the network i can get connected but thats it problem seems to be my defult gateway i am using 192.168.1.1 does anybody know how to correct this problem thanks have a netgear router had the same setup on old laptop work great please help

 

Does this mean you can connect to the internet using a cable connection?

Does this mean your wifi is connected and you have all the necessary WEP or WPA security but you can't use the wifi to get on the internet?

In Internet Explorer

tools>internet options>connections tab>click LAN settings

There should be no options ticked on the LAN

Have you got a third party firewall, blocking things.
Try with it off

 

message keeps coming up defaut gatway yes i tryed with cable as well same message

 

yes i have tryed all that keep runing into problem with default gatway any ideas thanks

 

are you getting an error message or something?

can i see you ipconfig/all

start - run - type cmd - enter
type ipconfig/all - enter
let us know what it says.

 

hi here it is host name pets-8hgwnr5tz,primary DNS suffix blank,node type unknown,IP ROUTING ENABLED NO,WINS PROXY ENABLED NO,connection-specific DNS SUFFIX=,DESCRIPTION wireless-b notbook adapter,physical Address=00-12-17-16-7A-43,Dhcp Enabled=no,IP Address=192.168.1.103,Subnet mask=255.255.255.0,default gateway=192.168.1.254,DNS Servers=4.2.2.1,4.2.2.2. thank you for your help

 

so your default gateway is 1.254 not 1.1 can you ping 192.168.1.254?
and are you using static ips then? its shows your dhcp isnt enabled.

 

Have you looked at the IP config check boxes in network connections>LAN>properties>?

 

hi can you please tell me how to do that thank you

 

yes i have

 

are you referring to my post? if so, in the same place you ran ipconfig
type ping 192.168.1.254 - hit enter
should come back with replies.

 

request timed out that what message says

 

then your default gateway is definitely the problem. are you just using static ips? are you connected to a router at all?

 

You haven't said what version of Windows. So you will have to adapt these instructions to yours.

Open network connections from the control panel, the network icon in the system tray or network neighbourhood or whereever.

Identify your LAN

Right click and choose properties

identify that you have an entry marked Internet Protocol
Highlight it and choose properties

make sure that
Obtain an IP address automatically

and
obtain a DNS address automatically

are selected

 

yes i am connected to a netgear router

 

windowXP home ed

 

did that still defaut gatway