Cannot get rid of several problems (virus)

Re: Help Please

Please do not make duplicate posts for your problems. You already had a thread started. I'm merging you back with your other thread.

If you have complete all the steps in the READ ME FIRST sticky, perform the steps below:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

You need to stop using msconfig so we can see everything that may be on your PC.
Run msconfig and select Normal Startup.

Then look in Add/Remove programs and look for the below and uninstall if found.
winupdate
Bouncer or Virtual Bouncer
p2pnetworking

Then reboot and come back and post a new HJT log.

Do you know what the below is for:
O4 - HKCU\..\Run: [NSMAgent] "C:\Program Files\NSM\NSMAgent.exe"

 

You still have HijackThis installed improperly. I quote from my first message:

So I guess none of those items were in Add/Remove programs because they are all still present.

I still don't know what this NSMAgent.exe program is. We will leave it for now.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\system32\p2pnetworking.exe
C:\Program Files\Bouncer\Bouncer.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [winupdate] C:\Program Files\winupdate\winupdate.exe /auto
O4 - HKLM\..\Run: [p2pnetworking] p2pnetworking.exe
O4 - HKLM\..\Run: [Bouncer RunStartup] C:\Program Files\Bouncer\Bouncer.exe 110
O4 - HKLM\..\RunServices: [p2pnetworking] p2pnetworking.exe

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\system32\p2pnetworking.exe
C:\Program Files\Bouncer <--- the whole folder
C:\Program Files\winupdate <--- the whole folder
C:\Program Files\Bouncer <--- the whole folder

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

You can have HijackThis fix the below minor items:

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

But other than that you are now clean. Are you having any problems?

 

You're welcome! To help keep you clean, you should perform the steps in the below thread:

How to Protect yourself from malware!