Cannot Install ANY Antivirus

Discussion in 'Malware Help (A Specialist Will Reply)' started by affectweb, Dec 23, 2012.

  1. affectweb

    affectweb Private E-2

    I tried to install AVG 2013, and that failed. Comodo AntiVirus Failed, and Avast Failed. They install fine, but none of they can run. I can however install Spybot S&D, and Malwarebytes, but no AntiVirus.
     
    affectweb, Dec 23, 2012
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    If you would like us to check whether your problems are due to malware, please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    Otherwise, if you expect just general software issues, please post in our Software Forum.
     
    chaslang, Dec 23, 2012
    #2
  3. affectweb

    affectweb Private E-2

    Hi, I have went thru step 1-6. I ran TDSSKiller, and it found one rootkit. Though that did not fix the problem. I have also run Combofix but it gets stuck at Find 3M.

    Code:
    13:56:13.0252 4504  ============================================================
13:56:13.0252 4504  Scan finished
13:56:13.0252 4504  ============================================================
13:56:13.0258 1760  Detected object count: 1
13:56:13.0258 1760  Actual detected object count: 1
13:56:19.0650 1760  \Device\Harddisk0\DR0\# - copied to quarantine
13:56:19.0652 1760  \Device\Harddisk0\DR0 - copied to quarantine
13:56:19.0654 1760  \Device\Harddisk0\DR0 ( Rootkit.Boot.Xpaj.a ) - will be cured on reboot
13:56:19.0654 1760  \Device\Harddisk0\DR0 - ok
13:56:19.0655 1760  \Device\Harddisk0\DR0 ( Rootkit.Boot.Xpaj.a ) - User select action: Cure
     
    affectweb, Dec 23, 2012
    #3
  4. affectweb

    affectweb Private E-2

    Attached is the Roguekiller scan log.
     

    Attached Files:

    affectweb, Dec 24, 2012
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please finish running the READ & RUN ME FIRST and as requested in the instructions attach the rest of the logs from:
    • Malwarebytes
    • Hitman Pro
    • MGtools
    You should not be running anything that we did not request (i.e, Combofix ).
     
    chaslang, Dec 24, 2012
    #5

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