Cannot install Java

Discussion in 'Software' started by sunnypatch101, Jul 23, 2010.

  1. sunnypatch101

    sunnypatch101 Private E-2

    Hi, i, a came to the site cause im about to throw my laptop out the ******* window, i need help, if anyone has time, thanks....
    i am tryin to get java but get stopped by this message :internal error 2753.regutils.dll
    any help would save my poor laptop, please!!!
     
    sunnypatch101, Jul 23, 2010
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What Windows version and Service Pack are you using?

    What you could try is a clean install of Java as you may have old reminents still on the PC, download and run this tool called JavaRA to remove old Java versions (if running Vista or Windows 7 then right click it and run as Admin)

    Then run CCleaner and its Cleaner and Registry tool (run the registry one until nothing shows for removal, do save the registry when it prompts you)

    Then us the Windows Installer Cleanup tool HERE and just check you have NO Sun Java or Java Runtime files listed, if they are listed remove them.

    Then try re-installing Java from HERE
     
    DavidGP, Jul 23, 2010
    #2
  3. sunnypatch101

    sunnypatch101 Private E-2

    I am using windows vista, and i did uninstall all of java, then tried to reinstall an got that error message-internal error 2753.regutils.dl
     
    sunnypatch101, Jul 23, 2010
    #3
  4. brandypeppy

    brandypeppy MajorGeek

    Did you do all of Halo's instructions?

    If yes, and using IE for your browser, try going to tools>internet options>advanced, and click "restore advanced settings".

    Also, make sure security is set to medium level first.

    Then restart IE, try again to install Java from the given link.
     
    brandypeppy, Jul 23, 2010
    #4
  5. sunnypatch101

    sunnypatch101 Private E-2

    yes, i did al i was told, as i always do,lol, still no go....
     
    sunnypatch101, Jul 23, 2010
    #5
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    By any chance this is not a companys laptop is it? its just a home use one?

    See if Revo Uninstaller if it finds Java can remove it, you are in the Admin account of the PC when doing these steps, if not do the earlier steps again.

    Also look for and delete the Java folder, should be here on your Vista

    If 32bit Vista here C:\Program Files\Java
    If 64bit Vista its here C:\Program Files (x86)\Java and here C:\Program Files\Java (as 64bit Windows have two program files folders)
     
    DavidGP, Jul 23, 2010
    #6
  7. pwillener

    pwillener MajorGeek

    pwillener, Jul 24, 2010
    #7

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