Cannot remove spyware program

Discussion in 'Malware Help (A Specialist Will Reply)' started by jstone3503, Nov 12, 2005.

  1. jstone3503

    jstone3503 Private E-2

    I recently visited a site and of course got tons of spyware. I ran HijackThis, Spybot, Microsoft Anti-Spyware and Ad-Aware and STILL cannot find anything.

    One thing it does is basically reload the explorer.exe file every minute or so. Also, the background has an image that says your computer is infected with spyware, but when you try to change the background...all the backgrounds are locked.

    Any suggestions on what it could be?
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis
     

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