Cannot run ComboFix

Discussion in 'Malware Help (A Specialist Will Reply)' started by Bashy, Jul 14, 2008.

  1. Bashy

    Bashy Private E-2

    I shutdown all of the protection software I could think of and renamed the desktop file. When I go to start and select run and copy/paste I get this error:

    Windowc annot find 'C:\Documents and Settings\HP_Owner\desktop\combo-fix.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the start button, and then click Search.

    I performed all the readme steps prior to combofix. I'm assuming I should stop until we figure out how to run combofix?

    Thanks so much for any and all help. I appreciate it very much.
     
    Last edited: Jul 14, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just continue with the rest of the READ & RUN ME instructions.
     
  3. Bashy

    Bashy Private E-2

    Thank you, will do.
     
  4. Bashy

    Bashy Private E-2

    Ok, I finished the run and readme.

    I'm working on my dad's computer so I'm not sure what he was doing at the time he started having problems as he doesn't remember doing anything differently.

    He was having problems with Antivirus 2009. . . popups telling him he was infected and needed to purchase software. When I ran Super AntiSpyware, that problem seemed to have gone away. I could NOT run the combofix program, so am thinking all the problems aren't solved. I'm attaching the requested logs (minus the combofix since I couldn't get it to work) so y'all can check them over and tell me of any additional problems you may see.

    I'm confused how he could get a virus because he has AVG and also Spyware Blaster.

    Thanks so much for all the help.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The reason you cannot find and run combo-fix.exe is because you did not save the file to your Desktop. You put a link on your Desktop which is named combo-fix.exe.lnk and you are not seeing the .lnk because Windows does not show the .lnk. Youneed to save the actual EXE file to your Desktop and then rename it to combo-fix.exe. What you did was save it to C:\ComboFix.exe which is not the Desktop.

    Please run it and attach a log.

    Spyware Blaster does not have any active protection!! And AVG is only an antivirus program. You have no realtime antispyware protection and you are relying on the Windows firewall which is not adequate. In addition, it does not matter how much protection you add to a PC, those program will not protect you from yourself if you override them or surf/download from places you should not be accessing.
     

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