Can't Access Internet

Discussion in 'Malware Help (A Specialist Will Reply)' started by Atlantic44, Nov 17, 2015.

  1. Atlantic44

    Atlantic44 Corporal

    Attached Files:

  2. Eldon

    Eldon Major Geek Extraordinaire

    Please bear with us as we are configuring the new forums.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there Atlantic44,

    I am not seeing any malware in those logs (although Malware Bytes removed a lot of junk) so I suggest that you post about this in the software forum if the below does not work:

    Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the + Repairs tab.
    • Then click the + Open Repairs button down on the bottom right.
    • This will automatically begin a registry backup, so wait for it to complete and when it finishes, you will see a list of many possible different repairs and they are all selected by default. At the bottom of this form there is a not so obvious Unselect All Repairs check box which is to the right of a check box with a green check mark in it. Please click the Unselect All Repairs box. The green check mark box is to Select All Repairs. The ony way you see what these boxes are is when your mouse hovers over them.
    • Now select the following repair options ( the numbers at the begin are the current repair numbers but this is subject to change.)

    01 - Reset Registry Permissions
    02 - Reset File Permissions
    03 - Reset Service Permissions
    04 - Register System Files
    05 - Repair WMI
    06 - Repair Windows Firewall
    10 - Remove Policies Set By Infections
    13 - Repair Network
    14 - Repair Proxy Settings
    15 - Repair Windows Updates
    21 - Repair MSI (Windows Installer)
    23 - Repair File Associations (12 )
    26 - Restore Important Windows Services
    27 - Set Windows Services To Default Startup

    • Now on the right side under the When Repairs Complete title, check the box for Restart/Shutdown System and then make sure the Restart System radio button is enabled not the Shutdown System button.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start Repairs button at the lower right.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished. If it does not then reboot it yourself.
     
    Last edited: Nov 17, 2015

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