Can't access msconfig, device manager and more!

Hello, the logs attached are from a Toshiba Satellite A55-S306 laptop that belongs to a friend. According to my friend the laptop had a virus that he thinks it got thru a peer to peer program. The computer was taken to a local computer shop for repair but there seems to be several problems remaining. I can't access the device manager, msconfig, ipconfig, system restore, and there have been several svchost.exe app errors. The one most common is
"The instruction at 0xffbadd11 referenced memory at 0xffbadd11 the memory could not be read". This occurs everytime the computer is started or rebooted. When trying to open msconfig I get "The system configuration utility has encountered a problem and needs to close".
One thing that seems strange to me is that there is a wireless icon in the taskbar that says Wireless network connection 11(Peer-to-Peer) that is connecting to the internet but it won't allow me to disable it.
I removed the AVG Free antivirus because it was outdated and then tried to install Antivir, which failed with a read error, then tried Microsoft Security Essentials, which failed with an error also. So, I have been downloading the scanners onto my desktop and transferring them to the laptop for scanning. Not sure what good this does since it seems to connect wirelessly whenever it is on. Not sure if all of this is caused by malware or other problems.
It looks like ComboFix found something and Rootrepeal as well. There was a Rootrepeal error during install - "Invalid PE image found". Thanks for any help you can give.

 

Here is MGlogs.zip

 

Thankyou TimW, will post in software forum.

 

Hi TimW,
Tried the fixME.reg and received a success message but still can't open msconfig. Tried sfc /scannow and it didnt ask for cd. Unfortunately the DVD-RW doesn't work anyway.

In regards to other things to consider in your first post,

Safe Mode - The same problems exist.

Task Manager - I can run other programs like notepad or Hijackthis but not the ones I listed in first post.

RAM - The only check I have done on the RAM is to remove it and try each stick on its own. It has 2X256, and really it seems to boot just as well with one stick as it does with both but the errors and problems are still there. Either way its very slow to boot.

 

Hi TimW,
Yes, I can open a command prompt but when I enter ipconfig /all a window pops up - ipconfig.exe - Application Error and the message is; The application failed to initialize properly (0xc0000006). Click on OK to terminate the application.

In task manager entering mscong.exe brings up a window - System Configuration Utility has encountered a problem and needs to close.
Error signature - EventType : InPageError P1 : c000009c P2 : 00000003

The technical info about the error is as follows,

C:\DOCUME~1\customer\LOCALS~1\Temp\WER4e5b.dir00\msconfig.exe.mdmp
C:\DOCUME~1\customer\LOCALS~1\Temp\WER4e5b.dir00\appcompat.txt

 

Hello TimW,

Thanks for your help, I do have a little good news. I was able to get Chkdsk to run last night, it wouldn't run when I ticked only Automatically fix file system errors but when I ticked both boxes it ran and replaced or repaired several clusters. The computer boots faster now and I'm able to access msconfig and system restore but still can't get to device manager or ipconfig. I now have continuous wuauclt.exe error popups happening and Windows update doesn't work right either although I dont' think that was working prior to the chkdsk scan.

Thanks again, LtTG

 

Hi TimW,

When I tried to look in System Volume Info folder I got a message saying that the folder is inaccessible - Access is Denied. However I was able to open the system restore program and restore back to Nov. 2 of 2009 but there is really no improvement. Still getting numerous wuauclt errors and there are no connections listed under Network Connections although when I connect the cable wire I can get on the internet. Still can't access Device Manager either.

I think it needs the repair install you mentioned. Question is with the DVD-RW not working, and I'm pretty sure he doesn't have the Windows CD, will that be possible?

Thanks, LtTG

 

Hi Chaslang,

The Device Manager does not open and then a window opens and says Microsoft Management Console has encountered a problem and needs to close. I have tried to open it by right clicking on My Computer then Manage then Device Manager and its the same error. Also getting wscntfy.exe errors.

Ran Resetting Registry and File Permissions procedure but I don't see any change afterward. A window popped up during the run and it was a wscntfy.exe error.

Thanks, LtTG

 

Hi chaslang,

Will post in Software forum as soon as I can, thanks to you and Tim for your efforts.

LtTG