I'm new to this forum and not a very sophisticated user, but help would be appreciated. I am running Windows XP (Build 2600.xpsp_sp2_gdr.080814-1233: Service Pack2). My computer froze and I had to hold power button to shut down. Shortly before I froze a window popped open to tell me that windows security firewall had been changed to off. I switched it back to on, but then the computer froze up a few minutes later. When I try to boot in normal mode I can log-in, but about 3 seconds after I see my desktop the screen goes black and I need to hold the power button down to turn off. I am only able to boot in safe mode. I have run spybot and adaware in safe mode and they find 'Virtumonde'. Spybot also finds 'MicrosoftWindowsSecurityCenter_disabled'. I correct/fix these problems in the software, but when I reboot nothing has changed and when I run them again (in safe mode) they find the exact same problems. I tried following the directions on 'Read and Run me First', but don't get far because I can only boot in safe mode... I can't use the program uninstall that is part of the control panel to get rid of the Java updates of which I have a few - this seems to be because I am in safe mode. Also, it sounds like steps 2 and 3 also require to be booted in normal mode. Is it possible to complete 'read and run me first' in safe mode? Any advice on how to proceed from here would be appreciated. thank you.