Can't connect to windows update.

tagged,

I noticed that the shortcut address was wrong earlier and have been trying to find a solution, the only thing I can locate is for Win98 not W2K. I will furnish you the link below and see if it might work for you.

http://www.kbalertz.com/kb_Q193691.aspx

Your Wupdmgr.exe file will be located in C:\Windows\I386, I think, not that familiar with Windows 2000. You could just do a search also and look for the one in I386.

Maybe someone can offer a better way or easier solution that they are sure of before you head off to work.

Steve

 

Steve,

My Wupdmgr.exe file is located in C:\WINNT\System32. I don't know if it's supposed to be in windows, but it's not. The only thing in my windows file is an empty folder named 'temp'. The modified date on my windows folder is 10-27-04. I think that is shortly after my problems started.

When I click on my Wupdmgr.exe it gives me the same error as when I click on my Windows Update icon on my start menu.

I assume this means there's something wrong with the file? On that win98 article they say to reinstall the file from the cd-rom but, as I mentioned before, I can't find mine.

What should I do now?

Thanks

 

Chaslang,

My c:\winnt\system32\wupdmgr.exe file is 47,376 bytes in size and its version is 5.0.2134.1 also. When I double click on it I get an error message:


Line: 72
Char: 3
Error: Automation server can't create object
Code: 0
URL: http:// windows update.microsoft.com/

Then it doesn't do anything but show a blank window. What do you think?

 

Chaslang,

That Microsoft Windows Script 5.6 (Windows 2000, XP) is the same one you had me download last week. I did it again just to make sure, but it didn't seem to make a difference.

I checked my security settings and those three were enabled.

What should I do now?

And by the way, do you think the problems I'm having now are malware related, or is this something I screwed up trying to fix it?

Thanks

 

Also by the way,

I put a new shortcut icon on my desktop with the link from Chaslang's post to Windows Update, so I can connect to Windows update now from there. I still can't do it from the Start Menu though.

My biggest problem now is that I can't open my company webmail inbox folder or deleted folder from my work computer. I still get my 'automation server can't create object' message when I try. I can check it from my home computer, forward it to my home e-mail account and check my home e-mail from my office computer. It's kind of like getting your newspaper by mail-always a day late.

Hopefully you guys can figure this out, but if it's looking like a lost cause, maybe there's a way I can automatically forward my mail from my company account to my home account?

Also, if you think my problems aren't spyware related anymore and want me to start bothering somebody else, just let me know! I really appreciate all you've done, but I'd just as soon not be a pest!

Thanks again!

 

I can't believe this! I just drafted a fairly brilliant reply, and my home dial-up connection cut me off right when I was submitting it! Hopefully it doesn't miraculously show up, because it wasn't really that brilliant!

Back to business.
I'm on the wrong computer to actually bring this stuff up, but the Target was "%SystemRoot%\system32\wupdmgr.exe". Exactly. I managed to omit a couple letters the first time I posted it. I don't know the 'Start in:' because I'm at home and my wife will think I have a girlfriend in town if I run back to work. I did try running the file by itself by double clicking on it though, it gave me the same error. I'm thinking this means it's not in the shortcut, huh? The wupdmgr.exe file shows that it was last modified 12-7-99, so if it has been working before, it must be something else causing the problem?

I went through a bunch of the trouble shooting articles on the Microsoft Windows 2000 Homepage, but I haven't found anything that relates.

What do you think?

 

That's what I'm starting to think too. I went to windows update and there were no critical updates that I was missing, and I downloaded all the recomended updates that had anything to do with me.

If you've got time, could you look at this HJT log and tell me if there's anything to worry about?

I think I'll try to figure out how to redirect my company e-mail so I can use it at work.

Thanks again, and Merry Christmas!

P.S. I went from E-2 to PFC in one screw-up! That's the army for ya!

PPS I guess they won't let me re-attache my HJT log 11. It's a couple pages back. Maybe you already looked at it?

 

No, the last thing we did spywarewise was you had me change the names of those two files to .bad's.

You may have checked that log though.

 

This is the most current HJT log I have. When you see the date, you'll see I didn't just run it, but it's still current.

Drat! I tried to change the name and upload the same HJT log from this 12-20-04, 17:53 posting, but it won't let me. If you skip back to page 2 you can see it. If you've already looked at it, just tell me it's clean!

Thanks again!

 

Those tsargent lines have to do with my company's Prolog Projects website I believe. I don't have to use it on every job, but the next one I might.

I'll have HJT fix the other things.

Thanks

 

Here's my new HJT log. It looks pretty clean, I think.

 

Well, I'm glad it's clean! (although I also wish there was something on it that was causing my Automation Server can't create object message)

Yes, I went to windows update and downloaded everything they had except some audio driver.

Like I said before, I've gotten around the Update thing by putting a link on my desktop from the link on your post, so if I can think of a way around my webmail roadblock, I've got it whipped.

Thanks again for getting my system clean!

 

I'll do that!

Thanks again, and Merry Christmas Chaslang!