Can't download / windows explorer crashes

Discussion in 'Malware Help (A Specialist Will Reply)' started by scottmd1, Sep 3, 2015.

  1. scottmd1

    scottmd1 Private E-2

    Hi and thank you for your assistance.

    Ran all the programs per insturctions and am still having 2 issues.

    1. Can't download via chrome or explorer. The programs needed to run here I had to download on another computer and transfer over via OneDrive

    2. Windows explorer crashes - well everything does when that does and I have to shut it down by pressing the button on the case. this happens generally as the computer is running for a longer period of time

    Let me know if you need anything else and thank you.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are not really showing any malware issues so you may not be having malware problems. However your log from MGtools is very incomplete. Either you did not wait until it finished or you had some kind of problem. Did you have a problem?
     

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