Can't get ATMLI.dll to go away!

Hi there and welcome

I would like to see logs from both MBAM and SAS. The logs from SAS and MBAM can be found in the below folders. You have to substitute your real user account name where you see UserName

I would also like to see the ComboFix log ---> C:\combofix.txt
And the logs from running MGTools.exe ---> C:\MGlogs.zip

Thanks
Kes

 

you're very welcome I'll be here in the morning by the time you've attached the remaining logs.

kes

 

Hi there

1) The versions of SUPERantispyware and MalwareBytes that you have installed currently are outdated.

Please uninstall both, download the newest versions of each from the link given in the R&R, update them, run scans and attach the logs they generate.

2) Please go to Add and Remove Programs and uninstall the following software as requested in step 1 of the R&R

• Viewpoint Media Player (Remove Only)

3) Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {C42B7D00-166E-4D1E-9FA6-3390EDE86B51} - C:\WINDOWS\system32\atmli.dll
O4 - HKCU\..\Run: [CS Update] copy /Y "C:\WINDOWS\system32\msxml71.dll.upd" "C:\WINDOWS\system32\msxml71.dll"

After clicking Fix exit HJT

4) Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\WINDOWS\system32\msxml71.dll
C:\WINDOWS\system32\atmli.dll

DirLook::
c:\documents and settings\HP_Administrator\Application Data\alot

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C42B7D00-166E-4D1E-9FA6-3390EDE86B51}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

5) Could you please get this ryqwwdmm.sys into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

6) Now run Ccleaner!

7) Now go to this link Using MGTools and download the new version of MGtools.exe using the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

8) Run the new MGTools.exe and attach the logs it generates --> (C:\MGlogs.zip)

9) Attach the logs from running ComboFix and the new logs from MBAM and SAS also.

10) Let me know how things are running now

Thanks
Kestrel13!

 

...Stubborn little file... I was going to have you boot into safe mode to try and get rid of it manually, but let's do this instead to save messing about:

1) Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O2 - BHO: (no name) - {C42B7D00-166E-4D1E-9FA6-3390EDE86B51} - C:\WINDOWS\system32\atmli.dll

After clicking Fix exit HJT


2) Now download The Avenger by Swandog469, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will

popup for you to view when you login after reboot.

2) Now on another subject tell me if you knowingly installed the below toolbar. it is considered adware or a PUP (potentially unwanted program)

• ALOT Toolbar

3) Run Ccleaner!

4) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Thanks
Kestrel13!

 

Stubborn aint the word LOL Let me speak to either Chaslang or TimW regarding this. I'll get back to you ASAP!

Kes

 

Ok, I have finished consulting with the masters

1) Authentium AntiVirus SDK - 2 ---> will be clashing with Nortons! You must only be running one AV on your machine:

2) Navigate to the trouble DLL:

• C:\WINDOWS\system32\atmli.dll

Right click the dll and check properties for permissions... let me know.

3) You still have Windows Messenger running-

If you do not use Windows Messenger Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

4) Are all your browser's add-ons / plugins removed?


We need to use Avenger again. I left brackets in my script by mistake last time.

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


5) Run Ccleaner!

6) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

7) Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.


Thanks
Kestrel13!

 

No problem, there is more to do, however first let's tackle the below, remnants from that ALOT Toolbar:

Use Windows Explorer to find and delete the below bold directory:

• c:\documents and settings\HP_Administrator\Application Data\alot

 

Hi again!

Now we need to use ComboFix to remove a malware file.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

 
KILLALL::
 
File::
c:\windows\system32\drivers\ryqwwdmm.sys
 
 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from ComboFix.


And then let me know how your machine is behaving. Hopefully we've nuked it all now!

 

Let's try the below.


Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.



Now click Start > Run and type in cmd

• Click OK.
• This will open a command prompt.
• Type or copy and paste the following line in the command window:
  ipconfig /flushdns
• Hit Enter
• Exit the command window

Now run Ccleaner!

Now run Malwarebytes ( and close all browser windows before running the scan ) and fix anything that MBAM finds and IMMEDIATELY AFTER fixing make sure that you reboot. DO NOT RUN ANYTHING ELSE. You must reboot immediately

Now after reboot run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\ComboFix.txt
• the new log from Malwarebytes
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. We are happy to hear you got it fixed.

Since your last logs were clean and if you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. If we had you run Avenger, you can delete all files related to Avenger now.
5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
8. Go to add/remove programs and uninstall HijackThis.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!