Can't get into Safemode or Install Any Applications

Discussion in 'Malware Help (A Specialist Will Reply)' started by rthebest, Dec 6, 2008.

  1. rthebest

    rthebest Private E-2

    Hi,

    It looks like I have a doozy of a virus. I'm not able to even get into Safemode. After selecting the option from the F8 menu, the list of files being loaded is displayed, and then the black background is displayed, but no icons or messagebox telling me it's in safemode. It just hangs. Thus, I can't run SDFix or Combofix.

    Also anytime I try to run SuperAntiSpyware, it crashes.

    I can't update the databases in any of the programs either.

    Also System Restore is acting up. On the Confirm Restore Point screen, when I click Next, nothing happens.

    I ran MGTools, and have attached the log. Any help is greatly appreciated. Thanks!
     

    Attached Files:

    rthebest, Dec 6, 2008
    #1
  2. rthebest

    rthebest Private E-2

    Thanks to anyone that took a look at this. Problem is all solved now. Finally got into Safemode and ran the right tools.
     
    rthebest, Dec 7, 2008
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We hope you are clean, but without seeing the requested logs, we can not say for sure. :(
     
    TimW, Dec 8, 2008
    #3

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