cant get rid of anti virus!!!! help!!!!

i have just got mcafee internet security suite 2007, downloaded it and where it says checking to see if computer is compatible it says i have my old anti virus programme so cant install the anti-virus component.....well this is so grrrrr cuz i got rid of the old anti virus prog and as far as i know have done it properly.but no it still says the last anti virus is still there. there is a part where it says it cant put the anti virus component in hit fix to sort it but when i click the tab it says there are 1 or 2 programes that need to be deleated or changed.....grrrrr.....help!!!!!! please

 

You will get more help if you let us know more details

What is the old anti-virus software you had installed, and what exactly did you do to remove it?

What OS are you running?

 

kaspersky.... i used the normal place for programme removal.... and xp

 

Not used Kaspersky myself to know how to fully remove it. Anyone out there can help with this?

 

thanks for the reply

 

Sorry, spelled it kapersky instead of kaspersky and found the wrong info. Will try again.

 

Try going to Start, My Computer, Local Disk C:, Documents and Settings, then check in Application Data folder in each of the folders listed. there will probably be one called All Users, Default User, Local Service, Network Service, and one with your user name on it. Open each one and look in the Application Data folder in each one for a folder with the name of the program you uninstalled but McAfee still says is there, probably Kaspersky. Delete it to Recycle Bin and leave for a few to make sure you deleted the right ones. You may need to go to Start, Control Panel, Folder Options, and under the View tab make sure Show hidden files and folders is selected under Hidden files and folders. I also remove the check mark next to Hide protected operating system files (Recommended), and Hide exrensions for known file types. When done go back and set it to the way it was. I have found it easier ro locate things by showing everything, but be careful what you delete, and who you let use your computer.