Cant get rid of malware (i think)

Discussion in 'Malware Help (A Specialist Will Reply)' started by cc117, Nov 4, 2010.

Page 2 of 2
  1. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No, on the first screen were you have the option to either install xp or go to the recovery console, you hit install xp. It will then find your precious installation and ask if you want to install or repair ( R ). This is where you want to repair, as it should then reload windows system files and keep your previous set up.
     
    TimW, Nov 16, 2010
    #51
  2. cc117

    cc117 Private E-2

    ok did that now it says

    to set up windows xp on the selected item press enter

    to create a partition in the unpartitoned space press c

    to delete the selected partition press d

    38155 MB Disk0 at Id 0 on bus 0 on atapi [MBR]

    C: partition1 [NTFS] 38146 MB {11211 MB free}
    Unpartiononed space 8MB

    ENTER=INSTALL D+ DELETE PARTITION f3 QUIT

    Whats next
     
    cc117, Nov 16, 2010
    #52
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It should have already loaded a bunch of files, right? If so, quit and see if it will boot now to windows.
     
    TimW, Nov 16, 2010
    #53
  4. cc117

    cc117 Private E-2

    dont think it loaded files. the line C: partition etc is highlighted and if I press
    enter it says that you chose to install windows xp on a partition that contains another operating system and then a warning. Do i continue or press f3 to quit
     
    cc117, Nov 16, 2010
    #54
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am uncertain at this point. If you choose to install, given it has found your previous install, it may then ask if you want to repair it. You can always power off the computer if it looks like it will not do a repair.
     
    TimW, Nov 16, 2010
    #55
  6. cc117

    cc117 Private E-2

    Hiya just wanted to say I ran the toshiba product recovery in the end. I just couldnt get it going. But I really appreciate all the time and effort that was put in answering my never ending questions. cheers
     
    cc117, Nov 17, 2010
    #56
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, as I was waiting on your reply, I was thinking that you may have to do that. But good to know you are back up and running. Safe surfing!!

    You may wish to read this:
    How to Protect yourself from malware!
     
    TimW, Nov 17, 2010
    #57
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