can't get rid of problem please help!

Let's start by working on an infection in the Smitfraud family.

Now Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htm


IMPORTANT: Do NOT run any other options until you are asked to do so!

 

Don't pay any attention to that message. It is from the malware you have on your PC. DO NOT click that link for SystemDoctor.

PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode per the safe directions in the READ & RUN ME.

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach this log along in your next reply.

After doing the above and attach the new rapport.txt log, also attach a new log from the below:
- HJT log
- GetRunKey
- ShowNew

 

I'm sorry I was not specific about that. In the future, always assume logs are wanted from normal boot mode because typically safe mode logs do not provide adequate information. Don''t worry about getting new logs right now. First I want to see if we can fix a few problems just by uninstalling them. While doing the uninstall of some malware items, I will also have you uninstall your outdated Sun Java and FireFox versions and replace them with new versions.

So first goto Add/Remove programsand uninstall the below software:
Command
Java 2 Runtime Environment, SE v1.4.2
Java 2 Runtime Environment, SE v1.4.2_03
MediaTickets by OIN
Mozilla Firefox (1.5.0.3)
Safety Bar
ToolBar888
Viewpoint Media Player

Whether they uninstall or they fail to uninstall, just continue. But if you receive any error messages, let me know.

Now install the current version of Sun Java from: Sun Java Runtime Environment

Then install the current version of FireFox from: Mozilla Firefox

Now move on to my next message.

 

After completing what I gave in message number 9, continue with the below steps!

Please download and install Registrar Lite Make sure you select a Majorgeeks download link and not the Authors!

Run Registrar Lite navigate to the following key and take ownership of it (explained further down):

HKEY_LOCAL_MACHINE\software\microsoft\mssmgr

To take ownership of the key do the following:

• Copy & Paste the registry key from above into the address bar of Registrar Lite and hit the enter key. This will bring you to the
  registry key.
• Click-on Security in the Menu
• Select Take Ownership
• Now leave RegistrarLite running and continue
• Now run the REGISTRY PATCH below in this message.
• Tell me the results. Any error messages?
• Now in RegistrarLite click View and then Refresh
• Now navigate to HKEY_LOCAL_MACHINE\software\microsoft\mssmgr
• Does the above mssmgr key still exist! If so, right click on it and select Delete.

Here is the Registry
Patch

Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all
files" Once you have saved it double click it and allow it to merge with the registry.

After completing ALL of the above instructions, continue here!

Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while
offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to
the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your
System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on
the Threads tab at the top.

Once you see this screen click on each instance of winpsa32.dll once and then click the kill button. After you have killed all of
the winpsa32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
ddcyy.dll
ddcyyya.dll

Next double click on explorer.exe and again click once on each instance of winpsa32.dll and kill it. (If you do not
find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
ddcyy.dll
ddcyyya.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are
reading in right now (some of these may no longer be found if the uninstalls above worked):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R3 - URLSearchHook: (no name) - {C84EEEA0-2E38-7DC1-14FC-07E2ED747795} - C:\WINNT\system32\fwhvwnif.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {88653025-CAC2-43B5-8626-72CDE62D81FB} - C:\WINNT\system32\ddcyy.dll
O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - C:\WINNT\system32\ixt1.dll (file missing)
O2 - BHO: (no name) - {C84EEEA0-2E38-7DC1-14FC-07E2ED747795} - C:\WINNT\system32\fwhvwnif.dll
O2 - BHO: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll
O2 - BHO: (no name) - {D3B3C51E-8D11-4667-85B9-0930F519BED7} - C:\WINNT\system32\ddcyyya.dll
O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll
O4 - HKCU\..\Run: [zqri] C:\Program Files\InetGet2\stub_109_4_0_4_0.exe
O4 - HKCU\..\Run: [Ltho] "C:\WINNT\MBOLS~1\mshta.exe" -vt yazb
O4 - HKCU\..\Run: [Tfsj] C:\WINNT\system32\s?mbols\msiexec.exe
O20 - Winlogon Notify: ddcyy - C:\WINNT\system32\ddcyy.dll
O20 - Winlogon Notify: ddcyyya - C:\WINNT\SYSTEM32\ddcyyya.dll
O20 - Winlogon Notify: winpsa32 - C:\WINNT\SYSTEM32\winpsa32.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\IA\command.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe

After clicking Fix, exit HJT.


Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web
   Settings". Now go back to the General tab and set your home page address to something useful like
   www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete
   Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings,
   Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home
   page address to something useful like www.majorgeeks.com. Click
   Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click
   OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer
Settings!


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all
files" Once you have saved it double click it and allow it to merge with the registry.

Now click Start, Run, and enter cmd and click OK! This will open a command prompt window. In the command
prompt window enter the below commands each followed by the Enter key.
del %windir%\temp\win*.*
exit

If you get an error message while doing the above command prompt step, just ignore it and continue!

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do
not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after
  highlighting, right-click and choose copy):

C:\Program Files\Common Files\Yazzle1122OinAdmin.exe
C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe
C:\Program Files\Common Files\{9802C890-09C3-1033-0723-030410010001}\Update.exe
C:\WINNT\iemk32.exe
C:\WINNT\system32\cool.exe
C:\WINNT\eSellerateEngine.dll
C:\WINNT\fayei.dll
C:\WINNT\IA\command.exe
C:\WINNT\system32\atmtd.dll
C:\WINNT\system32\ddcyvwv.dll
C:\WINNT\system32\ddcyy.dll
C:\WINNT\system32\ddcyyya.dll
C:\WINNT\system32\fwhvwnif.dll
C:\WINNT\system32\nnnlmlk.dll
C:\WINNT\system32\winpsa32.dll
C:\WINNT\system32\yycdd.tmp
C:\WINNT\system32\yycdd.ini
C:\WINNT\system32\yycdd.ini2

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a
PendingFileRenameOperations prompt, just click OK to continue (But please let me know
if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folders and delete them if found:
C:\WINNT\IA
C:\Program Files\Common Files\{9802C890-09C3-1033-0723-030410010001}
C:\Program Files\InetGet2
C:\Program Files\Network Monitor
C:\Program Files\ToolBar888

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files
from the current day).
C:\WINNT\temp
C:\Documents and Settings\Owner\Local Settings\Temp

Now attach a new HJT log and tell me how the steps went.

Also attach a new logs from ShowNew and GetRunKey.

Make sure you tell me how things are working now!

 

You need to run the steps again to delete the below registry key:

HKEY_LOCAL_MACHINE\software\microsoft\mssmgr

Make sure you double check as requested in RegistrarLite to see if it is deleted and if not, then use RegistrarLite to delete it.

Try using the below tool to uninstall "Command"

Your Uninstaller! 2006


Attach a new GetRunKey log and tell me if you were able to uninstall Command.

 

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to Command Service ... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

cmdService

If you receive any error messages just ignore them and continue.

Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Be careful what you ask for! Because I will tell you that Yahoo Companion and Google Toolbar are not necessary to the computer. Personally I would uninstall them but you may like them.

You can have HJT fix the below line too since it is not required to be loaded at startup in order to have QuickTime work:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Now reboot your PC and attach a new HJT log. How are things working now?

 

If you don't want them then you should go to Add/Remove programs and just uninstall them.

No! They are normal system files.