Can't get rid of this

Discussion in 'Malware Help (A Specialist Will Reply)' started by richardafcb, Jun 10, 2006.

  1. richardafcb

    richardafcb Private E-2

    Hi there,

    I have the runsrv32 problem. Signs are the fake Windows Security Pages, the about:blank homepage on Internet Explorer etc. I have gone through some instructions on another thread but just can't shift it. I've done the Read Me also and always appear in the clear of the problem but then it comes back when I boot. Any ideas?

    Here is my Hijack This report. Hope I've done this all right:


    Any ideas on how I can shift it?

    Cheers,

    Rich
     

    Attached Files:

    Last edited by a moderator: Jun 10, 2006
  2. richardafcb

    richardafcb Private E-2

    Anybody able to help?

    Cheers,

    Rich
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Sorry but ALL steps in the READ & RUN ME must be completed. And you must attach the logs requested in the steps too. You must also follow the directions in step 7 for not using MSconfig.

    Important Question: Is the below something you installed? Is it really something for Adobe?
    O2 - BHO: adobepnl.ADOBE_PANEL - {5E8FA924-DEF0-4E71-8A82-A11CA0C1413B} - C:\WINDOWS\system32\adobepnl.dll


    Since the whole READ ME was not run (no Windows Defender & no step 6 at a minimum) I'll repeat our standard message.
    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds