Can't open IE 6

Discussion in 'Malware Help (A Specialist Will Reply)' started by tim blount, Oct 18, 2005.

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  1. tim blount

    tim blount Private E-2

    Can't open IE 6. Get IE has encountered a problem message. Please help.

    Hijack This log file:

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Oct 18, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above procede with the below:

    First, please run Panda Online Scan. After the scan attach the log to your next post. Also please follow the below:

    1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

    2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.


    Now come back here and post all three logs as attachments.
     
  3. tim blount

    tim blount Private E-2

    Nevermind. I had my technical guy look at my Hijack this log and he has fixed the problem.

    Thanks again.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You may have fixed the problem but you have many other issues that need addressing as well. If you would like to continue please follow my previous post.

    Let me know!
     
  5. tim blount

    tim blount Private E-2

    At this time would like to close the thread. We feel like we have found and addressed all the problems and issues at this time not just the IE problem.

    Thanks.
     
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Per your request!
     
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