Can't open programs! (including ones to make a log) please HELP

Discussion in 'Malware Help (A Specialist Will Reply)' started by bballbrett5, Sep 11, 2009.

  1. bballbrett5

    bballbrett5 Private E-2

    I don't know how this happened, but I definitely have some sort of virus in which I cannot open any programs. When I try to open anything (including dds.scr to try to make logs and whatnot), a black window pops up that reads, like in the case of dds.scr, C:\\WINDOWS\system32\desote.exe

    Please help asap!


    So pretty much anything I would try to install and run right now isn't working.
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks!

    Please READ everything below before doing anything.

    The first thing you want to try doing before things get any worse is to backup important data. The below CDs may help but you will have to get help in the Software Forum on using things like these since it is outside the realm of the Malware Forum to do this as we are too busy with actual malware removal.
    If you can no longer boot your PC in either normal boot mode or safe boot mode, there is not much we can do for you to remove malware other than suggest you scan the drive by slaving it into another properly protected PC. Note that if you have a laptop, slaving a laptop drive requires special hardware so this may not be an option for you. Or another option is using another PC to make CDs like the below and use them to scan your PC:

    However, you may want to try the below if you have your Windows boot CD or the Recovery Console installed. This could possibly get your PC bootable again.

    How to recover from a corrupted registry that prevents Windows XP from starting


    You can try running an online scanner to clean your machine enough to run our tools - we need some of those logs to see what's going on.
    BitDefender Online Scanner - Requires Internet Explorer
    Trend Micro HouseCall

    You might also try using another pc to load this portable appl on a CD/DVD/Flashdrive and run it:
    Dr.WEB CureIt – Stand Alone AntiVirus Utility
     

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