Can't reboot in safe mode

Discussion in 'Malware Help (A Specialist Will Reply)' started by docmarten, Apr 15, 2007.

  1. docmarten

    docmarten Private E-2

    Hi,

    I am trying to clean some malware (jjj.exe) off my computer and I am following "Major Attitude" 's Malware Removal Guide but I am unable to reboot my computer in Safe mode. I get to the right screen by pressing F8 but then the keyboard or computer seems to freeze and I cannot do anything.

    Please advise, should I just run the scans in normal mode or do I have a real problem?

    Doc
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just complete all steps in Normal Boot Mode.
     
  3. docmarten

    docmarten Private E-2

    Ok,

    Thanks.

    Doc
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No problem! ;) When you finish, just attach the logs to this thread!
     

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