Cant remove Cashtitan

Discussion in 'Malware Help (A Specialist Will Reply)' started by wurzel, Sep 26, 2010.

  1. wurzel

    wurzel Private E-2

    So I was perusing my uninstall list and found this program...doesnt sound good and I certainly didn't ask for it!
    It wont uninstall, Ive run Malwarebytes, superantispyware and Mg tools...scanned it with McAfee, still there!
    Im running windows 7 64 bit so I believe these are the only logs I need to post...forgive me if Ive left anything out...its been a long day!
    Help appreciated thanks in advance!
     

    Attached Files:

  2. wurzel

    wurzel Private E-2

    ...oops and a Malwarebytes log for good measure ;)
    Cheers
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTM by Old Timer and save it to your Desktop.




    Code:
    :Processes
    explorer.exe
    
    :Services
    
    
    :Files
    C:\Windows\system32\kqntnhcyjoeyfir.exe
    C:\Windows\SysWOW64\kqntnhcyjoeyfir.exe
    C:\Windows\SysWOW64\kqntnhcyjoeyfir.exe
    
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\kqntnhcyjoeyfir]
    
    :Commands
    [purity]
    [createrestorepoint]
    [emptytemp]
    [start explorer]
    [Reboot]

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * OTM log
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. wurzel

    wurzel Private E-2

    Thanks!



    All processes killed
    ========== PROCESSES ==========
    No active process named explorer.exe was found!
    ========== SERVICES/DRIVERS ==========
    ========== FILES ==========
    C:\Windows\system32\kqntnhcyjoeyfir.exe moved successfully.
    File/Folder C:\Windows\SysWOW64\kqntnhcyjoeyfir.exe not found.
    File/Folder C:\Windows\SysWOW64\kqntnhcyjoeyfir.exe not found.
    ========== REGISTRY ==========
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\kqntnhcyjoeyfir\ deleted successfully.
    ========== COMMANDS ==========
    Restore point Set: OTM Restore Point

    [EMPTYTEMP]

    User: All Users

    User: David
    ->Temp folder emptied: 4817239 bytes
    ->Temporary Internet Files folder emptied: 11647315 bytes
    ->Java cache emptied: 13209733 bytes
    ->FireFox cache emptied: 89482740 bytes
    ->Flash cache emptied: 5297 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 2432 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 114.00 mb


    OTM by OldTimer - Version 3.1.16.1 log created on 09272010_150854

    Files moved on Reboot...
    C:\Users\David\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    Registry entries deleted on Reboot...
     

    Attached Files:

  5. wurzel

    wurzel Private E-2

    Oh, and cant seem to see it anymore. Many thanks!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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