Cant Remove Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by cajiao73, Nov 4, 2006.

  1. cajiao73

    cajiao73 Private E-2

    Attached Files:

  2. cajiao73

    cajiao73 Private E-2

    here are the rest of the logs.
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add/Remove Programs for the following and uninstall them if found:

    iVideoCodec

    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.fnpfqkykdjoztdy.us/ZjwUgdpY6rqDLA0xabWNHze10u0dNxth3WkcnjJuqlirMu/5Vh 0OAInC92gxndw4.php

    O2 - BHO: (no name) - {8bf5b8fc-11cb-409f-8c91-4d4ca04a1b6d} - C:\Program Files\iVideoCodec\isaddon.dll (file missing)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\ers_startupmon.exe"
    O4 - HKCU\..\Run: [CastInter] C:\DOCUME~1\JORGEE~1\APPLIC~1\REFTHE~1\BITSBAITEACH.exe

    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm492YYUS

    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

    O21 - SSODL: ferrateen - {27321538-5739-4aa1-b84c-7d18e4383f1f} - (no file)

    Again, make sure ALL browser windows are closed when you click FIX.

    Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

    C:\Program Files\iVideoCodec Delete this whole folder if it exist!

    C:\WINDOWS\system32\rrtcany.dll

    C:\WINDOWS\system32\f3PSSavr.scr

    C:\Program Files\Common Files\ers_startupmon.exe

    Next, run CCleaner to clean up cookies and temp files.

    After you complete the above, REBOOT and proceed with the rest of this fix...


    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.
    After you complete the above reboot once more and then scan with HijackThis and attach the new log.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.


    Once you complete the above, reboot once more to normal mode and procede with this final step.

    Reset Web Settings & Default Security Settings:

    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    After you complete this post, reboot once more and attach a fresh HJT log.
     
  4. cajiao73

    cajiao73 Private E-2

    Thanks. I did as adviced, i think all went well. See log
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log looks good, are you having any further problems?
     

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