Can't remove SPYWARE pop-ups are killing me HELP!!!!!

defkamel · Nov 25, 2005

I have run spybot, adaware, microsoft antispy, panda, trendmicro everything I can think of.. here is a hijack this log file.. please if someone see's something let me know (if I can identify what is infecting me then I can find a way to kill it.) or let me know what other products I can try to get rid of this.. Thanks in advance.. Jason

Edit by chaslang: Cleaning steps not followed. Inline log removed.

chaslang · Nov 25, 2005

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments. Make sure you pay attention to step 3 of the READ & RUN ME because you have both Symantec and Panda AVs running. You must remove one of them. (I would dump Symantec and its pain in the neck NPROTECT feature too).

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

.

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Can't remove SPYWARE pop-ups are killing me HELP!!!!!

defkamel Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member