Can't remove spyware

You have a whole bunch of problems! Please note that we require standard cleaning procedures to be followed before accepting HijackThis logs. However, before we get to the standard cleaning steps, I want you to run the below. My next message will contain standard cleaning steps to follow.

• Please download the below file from one of the two links:

http://download.bleepingcomputer.com/sUBs/combofix.exe

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http://www.techsupportforum.com/sectools/combofix.exe

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• Double click combofix.exe & follow the prompts.
• When finished, it will produce a log for you. Attach that log in your next reply

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

 

Run this tool: E2TakeOut


- Extract the file to your Desktop
- Double click E2TakeOut.exe
- Click the Begin Removal button
- Wait until the program is finished scanning
- Once done, it will produce a popup stating that the infection has been found and you need to reboot you computer to complete the removal
- Reboot your computer
- Once your computer has rebooted E2TakeOut will open and produce a report
- Upload the report here as an attachment.

Make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\WINDOWS\system32\wmeora.exe
C:\DOCUME~1\John\LOCALS~1\Temp\nein.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: Oddbot - {2B896072-F6E3-4FF7-ADE6-43D5BEC6557C} - C:\WINDOWS\system32\nodeipproc.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)
O2 - BHO: (no name) - {BCA7654F-88E9-41D8-A63D-90DA0BFE6B48} - C:\Program Files\Messenger\hozet.dll
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\system32\1201.exe
O4 - HKLM\..\Run: [qmffnx] C:\WINDOWS\system32\qubona.exe reg_run
O4 - HKLM\..\Run: [pop06apelt] C:\WINDOWS\thiselt.exe
O4 - HKLM\..\Run: [ms0513708-7919] C:\WINDOWS\ms0513708-7919.exe
O4 - HKLM\..\Run: [adstart] iexplore.exe http://iesettingsupdatek
O4 - HKCU\..\Run: [wmeora] C:\WINDOWS\system32\wmeora.exe
O4 - HKCU\..\Run: [irssyncd] C:\WINDOWS\system32\irssyncd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [wallp2.exe] C:\WINDOWS\system32\wallp2.exe
O4 - HKCU\..\Run: [VSL13.exe] C:\WINDOWS\system32\VSL13.exe
O4 - HKCU\..\Run: [1201.exe] C:\WINDOWS\system32\1201.exe
O4 - HKCU\..\Run: [ssqbn.exe] C:\WINDOWS\system32\ssqbn.exe
O4 - HKCU\..\Run: [mjlho] C:\WINDOWS\system32\qubona.exe reg_run
O4 - HKCU\..\Run: [Aida] "C:\Program Files\rdso\eetu.exe" -vt yazb
O4 - HKCU\..\Run: [Oqijvgwz] C:\WINDOWS\SYSTEM32\RACLE~1\dllhost.exe
O4 - HKCU\..\RunOnce: [wmeora] C:\WINDOWS\system32\wmeora.exe
O15 - Trusted Zone: *.elitemediagroup.net
O20 - AppInit_DLLs: inicfg32.dll,repairs303169590.dll msdtc.dll <--- you will get an error from HijackThis about fixing the AppInit_DLLs line. Just ignore it! Click OK and continue on!

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\webHancer <--- the whole folder
C:\Program Files\rdso <--- the whole folder
C:\Program Files\E2G <--- the whole folder
C:\Program Files\Zango Programs <--- the whole folder
C:\Program Files\Common Files\EliteMediaGroupOinUninstaller.exe
C:\WINDOWS\system32\1201.exe
C:\WINDOWS\system32\adrotate.dll
C:\WINDOWS\system32\adrot-uninst.exe
C:\WINDOWS\system32\icon_justin.exe
C:\WINDOWS\system32\iexplore.exe <--- only if found in system32. Do not delete the one in C:\Windows
C:\WINDOWS\system32\inicfg32.dll
C:\WINDOWS\system32\irssyncd.exe
C:\WINDOWS\system32\msdtc.dll
C:\WINDOWS\system32\nodeipproc.dll
C:\WINDOWS\system32\nsq72.dll
C:\WINDOWS\system32\qubona.exe
C:\WINDOWS\system32\ssqbn.exe
C:\WINDOWS\system32\ts_justin.exe
C:\WINDOWS\system32\UnIrimon.exe
C:\WINDOWS\system32\uninstIcn.exe
C:\WINDOWS\system32\VSL13.exe
C:\WINDOWS\system32\wallp2.exe
C:\WINDOWS\system32\wmeora.exe

C:\WINDOWS\chadch.exe
C:\WINDOWS\justin_bundle.exe
C:\WINDOWS\ms0513708-7919.exe
C:\WINDOWS\thiselt.exe
C:\WINDOWS\pi1_36.exe
C:\WINDOWS\pphuf.dll
C:\WINDOWS\Tagasuarus2.exe
C:\WINDOWS\thiselt.exe
C:\WINDOWS\unstall.exe
C:\WINDOWS\YOINSI.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

You really should start working thru this Sticky thread: READ & RUN ME FIRST Before Asking for Support

You had a load of bad stuff and I wanted to get rid of a bunch of it quickly but there could be a lot that we missed. Running the READ & RUN ME will help us be sure we got everything.

 

Just continue with the rest of the instructions!

 

Some items I ask you to fix are still in your log and some have mutated into new file names. Are you sure your selected and fix everything last time.

Make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

C:\WINDOWS\win32098-79191370.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - Default URLSearchHook is missing
O2 - BHO: Yvakt Class - {00172AD1-F4BD-48C0-AEB5-A4CFE4638393} - C:\WINDOWS\system32\v199.dll
O2 - BHO: web compressor - {23FB5ADD-DA37-4a40-9FC0-B0E2384CDE92} - C:\WINDOWS\system32\nsn38.dll
O2 - BHO: Oddbot - {2B896072-F6E3-4FF7-ADE6-43D5BEC6557C} - C:\WINDOWS\system32\nodeipproc.dll
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O4 - HKLM\..\Run: [win32098-79191370] C:\WINDOWS\win32098-79191370.exe
O4 - HKLM\..\Run: [kSPYv] "C:\WINDOWS\system32\bdpn.exe"
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} (mm06ocx.mm06ocxf) - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O16 - DPF: {7030CC6C-1A88-4591-BB5A-651B9F7F0C30} (WMVHDRatingCtrl Class) - file://C:\Pirates\components\wmvhdrating.ocx

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\system32\v199.dll
C:\WINDOWS\system32\nsn38.dll
C:\WINDOWS\system32\nodeipproc.dll
C:\WINDOWS\win32098-79191370.exe
C:\WINDOWS\system32\bdpn.exe
C:\WINDOWS\SYSTEM32\xd7ehbkw.exe
C:\avenger\backup.zip
C:\Documents and Settings\John\Local Settings\Temp <--- delete all file in this Temp folder. Windows will block delete a couple from the current date.

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now reboot in normal mode and post a new HJT log. DO NOT REBOOT OR POWER DOWN after attaching this log. You problems could be mutating at each reboot.

Make sure you tell me how things are working now.

 

The process is now: C:\WINDOWS\ms04913708-7912006.exe

But all the other items from your log are there as indicated in my last message:

Kill the new process and then follow the rest of my instructions. Also add that new file name to the list of things to delete if found. By now you should be able to easily spot and new forms of the malware process.

Make sure you don't power down or reboot after attach your new log.

 

I think you may have missed a couple items John!

Have HJT fix the below lines:

O4 - HKLM\..\Run: [kSPYv] "C:\WINDOWS\system32\bdpn.exe"
O18 - Filter: text/html - {0F9A5F09-3BFD-40D3-85FE-36227430A374} - C:\WINDOWS\system32\v199.dll

Then boot into safe mode and doublem check for the below files and delete if found:
C:\WINDOWS\system32\bdpn.exe
C:\WINDOWS\system32\v199.dll

Then empty your Recycle Bin and then reboot in normal mode.

Now attach a new HJT log. And again do not reboot.

 

Looks good now.

Is your copy of Spyware Doctor a free or paid version? If free, uninstall it and keep Windows Defender. If it is a paid version, keep Spyware Doctor and uninstall Windows Defender.

If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

 

It was trying to load so it must have been installed at one time. Just have HJT fix the below line:

O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q

 

Yes I need to know the name of the virus, the filename that it finds, and the path to the file (i.e., where it is located on your hard disk).

You do not need to start over with the READ ME. Just get me a new HJT log and then do the below very fast scans.

Now run the below procedure and attach the runkeys.txt log.

• Using GetRunKey

Now run the below procedure and attach the newfiles.txt log.

• Using ShowNew