Can't run MalwareBytes

Discussion in 'Malware Help (A Specialist Will Reply)' started by myyas, Sep 11, 2012.

  1. myyas

    myyas Private E-2

    Hi,
    I've installed MalwareBytes, but couldn't run it. I got this message:
    [OpenEvent] failed to perform desired action. Error Code : 2.

    Googling for a solution led me to your thread: "Read & Run Me First Malware Removal Guide". I've followed the instructions & ran all.

    I did not reinstall my original MBAM program to find out if the problem is fixed or not, cause I don't know how to decipher the results in the log files, so I don't know if I have malware(s) or not.

    I've left my laptop as is after running all the scans awaiting your kind instructions. Please help.

    Attached are all the requested files.

    myyas
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. If after uninstalling and re-installing MBAM you still have problems with it, I suggest you post in the software forum for further assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  3. myyas

    myyas Private E-2

    Thank you Tim.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome. Safe surfing. :)
     

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