Can't start any programs at all, cant use add/remove in control panel.

Discussion in 'Malware Help (A Specialist Will Reply)' started by freakthreazy, Aug 17, 2009.

  1. freakthreazy

    freakthreazy Private E-2

    A virus got into my computer and now I can't run any programs from my desktop shortcuts or their actual start applications in their "Program Files" folders (except firefox (only from corner "Start" button area, not from desktop shortcut)). I can't run any cleaning programs or apps. because I can't unzip anything after it's downloaded. Every time I double click to start a prog a windows dialog box opens with DOS writing. It reads : "Cannot load VDM IPX/SPX support" below that line it reads: "program too big to fit in memory". I can open "control panel" file folder, but when I try to click "add/remove progs" a regular error box opens and reads : "C:\WINDOWS\System32\rundll32.exe" then below that it reads: The parameter is incorrect. What can I do to get programs back running so I can start cleaning process? Thank you

    freakthreazy
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you follow any of the procedures here:
    READ & RUN ME FIRST. Malware Removal Guide

    Can you download or transfer via cd either the MGTools.exe or ComboFIx? They require no installation.

    If you can get any program to run, can't attach any logs, then you will need to post in the software forum for assistance until you can get your system to a stable state and can run the scans.
     

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