cant stop the pop ups adware

Discussion in 'Malware Help (A Specialist Will Reply)' started by jawright83, Apr 4, 2006.

  1. jawright83

    jawright83 Private E-2

    Here is my log file will someone tell me please witch ones are spyware and adware so i can get them off my computer

    Edit by chaslang: Inline HJT log attached.
     

    Attached Files:

    Last edited by a moderator: Apr 5, 2006
    jawright83, Apr 4, 2006
    #1
  2. jawright83

    jawright83 Private E-2

    My system is Microsoft windows xp , professional , sp2
    Intel(R) Pentium 4 cpu 1.80ghz,1.79ghz,512mb of ram. When im on a website i use mozilla and i get pops up like 3 at a time. I ran all the spyware and adware removers and they all say i have spyware ,but when i go to delete it they all come up with and error. The error says it cant delet the file due to it being currently used in memory. Will someone please help me with this i ran hijack this and the log file is above.
     
    jawright83, Apr 4, 2006
    #2
  3. jawright83

    jawright83 Private E-2

    Edit by chaslang: Inline log attached.
     

    Attached Files:

    Last edited by a moderator: Apr 5, 2006
    jawright83, Apr 5, 2006
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please do not post any logs inline with messages. All logs must be attachments. I assume you are still having problems based on what I saw below. Look2Me Destroyer only fix some of your problems. If this assumption is correct, you must continue with the below instructions. Note: you must install HijackThis properly.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
    chaslang, Apr 5, 2006
    #4

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