Can't Turn Off Airplane Mode

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Tyron Davis, Aug 22, 2017.

  1. Tyron Davis

    Tyron Davis Private E-2

    Can't connect to the internet because of airplane mode and the FN key does not work.

    I ran all the scan except for malwarebytes because it says it's unable to start.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You have a lot of junk on this system.....rerun RogueKiller and remove everything it found. I suggest you post in the software forum if you are unable to turn off airplane mode.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  3. Tyron Davis

    Tyron Davis Private E-2

    The windows repair program worked perfectly. Thanks.

    I was able to run an older version of malwarebytes yesterday and it said the system I was running is Windows 8 so I'm not sure how that happened.
    After running the updated version of malwarebytes it says it found malware so I'm not sure if I still have malware cleanup to do.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It's all junkware......run a scan with ADWCleaner and attach that log. Glad to hear you are able to connect.
     
  5. Tyron Davis

    Tyron Davis Private E-2

     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go ahead and remove everything including the items under the registry. Coupon bar, etc.
     
  7. Tyron Davis

    Tyron Davis Private E-2

    Everything was removed. Thanks.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome.
     

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