Cant Uninstall Nortons!

Discussion in 'Malware Help (A Specialist Will Reply)' started by FED UP, Jun 6, 2005.

  1. FED UP

    FED UP MajorGeek

    The title says it all. The nortons on my work computer started screwing up, leading me to attempt an uninstall. There was Nortons AntiVirus 2003, AND Nortons AntiVirus 2005 on the computer. When I attempt to uninstall 2003,i get a window that says 'installation ended prematurely because of an error' I click <ok> then another window pops up and says 'fatal error during installation'.
    (i thought I was UNinstalling!)
    Then,when I try to uninstall 2005, I get a message saying 'we have detected a newer version of norton antivirus and it needs to be removed in order to install this version-setup will now exit' (again whats with the INSTALL references when I am UNinstalling?).
    When I boot up the system, I get error messages from Symantec saying things like (so-and-so)file is missing, cannot load etc.....I get like 4 of these messages . I cant figure out how to remove COMPLETELY the nortons, and get rid of these error messages on bootup. I would attempt to reinstall Nortons from the disk if I can FIND it-but im not sure Ill be able to.

    I went ahead and installed ZoneAlarm, so that the computer will be protected while my co-workers use it on the other shift, but I still need to get rid of those Nortons files. How can I completely uninstall the Nortons?
     
  2. FED UP

    FED UP MajorGeek

    I just realized I should have posted this in the SOFTWARE forum.
    Please kick me now.
     
  3. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

  4. FED UP

    FED UP MajorGeek

    Hey thanks Shadow.
    Worked perfectly.
    Up and runnin' at full steam now.
    ;)
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Im glad they finally released a version that would remove 04 and 05 versions. The utility for 03 and older has done miracles for me.
     
  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your Welcome
     
  7. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Hi bj,

    That was a real find, I had to do some serious searching on their site to find it. You would think that they woud make the removal tools easier to find.
     

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