Can't uninstall/reinstall driver for Realtek Sound card

I uninstalled my sound devices in device manager trying to fix the no sound problem. (btw, which I later discovered was due to the speakers being unplugged!)

I am using windows xp professional sp3. I have the driver (realtek), it is on the motherboard disk but fails to install. After 3 solid days of frustration, I surrender!

Thanks for your help! My husband would be thrilled if I could fix this "on my own" without hauling it in to be repaired!

 

Hi my friend , welcome to MG's :major

You can download this

http://www.majorgeeks.com/CPU-Z_d425.html

go to mainboard tab to inform about the model of your motherboard even , is there any ? in Device Manager menu ? Start - Run typing mmc devmgmt.msc - ok :wave

 

Thanks for the quick reply!

Motherboard model: NF-MCP61. There are no yellow question marks in device manager.

 

You can follow this

Start - Run type this mmc devmgmt.msc - Ok - right click to ( sound device ) - Properties - Details - scroll down the arrow finding Hardware ids - there is a code in the box , we need it ( select all - copy - paste ) the code here

maybe is the OEM board but to ensure this you can download

http://majorgeeks.com/download4181.html

go to

from the left side you must opt for
Menu
Summary ( wait 30 seconds until report is generated )
you have to select
Report from bar menu
from sub menu
Quick Report
Plain Text
opting for
Desktop as saving location , follow this

http://forums.majorgeeks.com/showthread.php?t=86880

attaching the report :wave

 

The report is attached but I haven't got the hardware id's yet. Couldn't copy/paste and pretty sure I would mess up the code if I tried to do it "manually". Any tips for that?

 

Didn't see attached report so tried again.

 

HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10192609&REV_1001

Pretty sure that is right.

 

You can use this tool

http://www.majorgeeks.com/Driver_Fusion_Driver_Sweeper_d6171.html

to remove any sound/audio driver , you can look at this video

http://www.youtube.com/watch?v=r6hsE4LuYLk

after that you can download this driver

http://www.realtek.cz/realtek-download.php?realtek=ALC672&system=1

to save it , go to

C:\Documents and Settings\name\My Documents\Downloads

running the wdm_r270.exe when the process is finished restarting your machine is important :wave

 

I can't run Driver Fusion: "To run this application you must install one of the following versions of the NET Framework V4.030319.

What now?

 

You can download this :wave

http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

Now I get an error when downloading the driver:
Error code: 0xE0000227.

 

I ran Driver Fusion (and restarted) again to make sure it was gone but it still showed "audio device on high definition audio bus". Did I run Driver Fusion right.....just picked out "real tek" to delete? (Cannot see the video clear enough to follow it.)

 

You have to look at the video and remove anything about sound/realtek/audio :wave

 

Trying not to rant but it's not easy! Okay, I figured out driver fusion, ran it and it says that it can't remove all the files unless I buy the premium version. Since it was only $17 I figured "what the heck, I've come this far"! So I pay my $17 and now it's won't activate my account. Messed with it for an hour, no technical support.

So, I'm stuck again...... What can you do?

 

I finally got driver fusion to work and have run it to the best of my ability. I am still getting the message "install audio driver failure, error code OxE0000227".

Any other ideas?

 

You have to do this :
go to

Device Manager - Device Drivers
Disable microsoft UAA bus driver
Uninstall UAA bus driver

Install realtek driver again maybe it solves your problem :wave

 

In device manager, under Sound, video and game controllers; It shows me "audio device on high definition audio bus". That is the only one that says anything like that. I have tried many times to disable and uninstall and it always tells me "Failed to uninstall. This device may be necessary to boot up computer."

 

Oooo, I got the Grand PooBah!!

My son stopped in the other day and plugged into another sound card and......it works!

Thanks so much for your time, patience and expertise on this matter. Sorry, I am so inept at these kind of things that I didn't know better. I had no idea I even had another sound card!!

I have nothing but praise for you guys and will advise others to seek your help in such matters.

Thanks again.

 

I am glad it sorted out :tas