cant update and have a browser hijacker

Discussion in 'Malware Help (A Specialist Will Reply)' started by subverse, Jun 4, 2010.

  1. subverse

    subverse Private E-2

    My problems started about 4 days ago.

    1. I noticed some strange websites opening that offered jobs making X dollars day.
    2. Tried to search for issues on this and noticed all google searches for microsoft and other associated searches redirected from the click on the google page to other pages mostly through this (http://interviewfeedback.com/search.php).
    3. Found that I could not update microsoft security essentials
    4. Found that I can not access update.microsoft.com

    I went through the entire "do this first" protocol and it has had no effect on the symptoms.

    I have attached the logs

    Thank you

    Ryan
     

    Attached Files:

    subverse, Jun 4, 2010
    #1
  2. subverse

    subverse Private E-2

    final logs (limit of 4 attachments)
     

    Attached Files:

    subverse, Jun 4, 2010
    #2
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    1. You have Spybot Search and Destroy's TeaTimer function active which needs to be disabled in case it interferes with any fixes we run.

    How to disable Spybot's TeaTimer


    2. Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Click Start > Run and copy/paste the following bold command into Run box and hit Enter.
    "%userprofile%\Desktop\TDSSKiller.exe" -v

    • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    • When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

    3. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    4. Tell me how things are running now.
     
    Kestrel13!, Jun 5, 2010
    #3
  4. subverse

    subverse Private E-2

    So I ended up going with the nuke option:

    I bought windows 7 and formatted the drive. I installed a side by side win7 and ubuntu. Thank you for the help and any advice on how to properly protect and prevent future infections in win7 would be greatly appreciated.

    Thanks
    Ryan
     
    subverse, Jun 6, 2010
    #4
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Kestrel13!, Jun 7, 2010
    #5

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