Capegames inc.???

Discussion in 'The Lounge' started by scottshad, Dec 2, 2008.

  1. scottshad

    scottshad Private First Class

    I was wondering if anyone has had any dealings or have heard of a company out of Canada called Capegames Inc?
    They sell electronics.
    I have checked the BBB and they came up with a blank---which means no one has made a complaint against them, but it also means that no one has written to the BBB if they have received good service from them.
    Thanks
    sem
     
  2. scottshad

    scottshad Private First Class

    It turns out the address given on the web site is a cafe & bar! Hmmm, I don't think they are too big of an electronics seller!
    Thank you anyway...
    But do remember, it looks to good to be true, then it is mostly a rip off!
    Here is the web site so no one else gets hurt...... http://capegame.com
     
  3. Speculant

    Speculant The Confused One

    yeah, it seems kinda shady when I can't buy brand new electronics for prices that usually don't even go that low on ebay...
     
  4. pathos18

    pathos18 Private E-2

    Here is a reply that we received when we asked them why they do not take Paypal or credit cards (even though it says they do on their site). Capegames sure sounds like an absolute fraud! Darn those "swindlers"!


    Dear customer,

    I am sorry for the inconvenience. We are receiving more than 20 phone
    calls per minute, our phone # overloaded, please try again or please be
    free to ask me any questions you will have!!! Unfortunately, due to high
    rate of fraudulent activity recently we decided not to accept credit cards
    and PayPal from ALL buyers except Canadians (our company is located in
    Canada). We have suffered loses of 500.000 CAD during 6 months due to
    fraudulent activity associated with credit cards and PayPal. Swindlers
    steal credit cards and PayPal accounts and use them to pay for
    merchandise. Afterwards we are obliged to refund the money to the credit
    card and PayPal accounts` holders. So, we lose money twice: when sending
    merchandise to swindlers and when returning the money to the true holders
    of credit cards and PayPal accounts. Being located in Canada we are able
    to keep an eye on all purchases made by Canadian citizens and return a
    parcel if it was shipped to a customer. We are unable to do this if a
    package was shipped to a different country (including the USA). We have
    made this difficult decision not long ago and have not changed the FAQ
    section. Our web designer will update the FAQ section soon. I am very
    sorry for the time you spent on us but you should understand us: we do not
    want to become bankrupts as many developing companies. For citizens of
    other countries we accept only Money Gram.

    If you have any question feel free to email them to me and I will do my
    best to respond back as soon as possible!
    Customer Loyalty Team
    Capegames, Inc.
     
  5. Pholder

    Pholder Private E-2

    I think I have been scammed.
    I sent the money gram to this company.
    I did receive a reply and a tracking number for my package to be shipped
    UPS world wide express.
    When I go to ups to track my shipment, it tells me the tracking is invalid.
    What do I do, I have called and emailed and have yet to get an answer back.
    Please help me
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    How long ago did you recieve the UPS tracking ID? I have at some instances had to wait 12hrs+ before I could track an item as it may have left the dispaching company but may not be in the UPS system.

    If over 48hrs and still no tracking then call UPS to confirm the ID exists and then not knowing your country and laws you may have, you would need to consult with a Better Business Bureau or Trading Standards, or consult with police as its fraud.
     
  7. Pholder

    Pholder Private E-2

    I received the tracking number Monday night around 6:30.
    Til this minute no tracking available.
     
  8. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    Monday to today is long enough, have you checked with UPS via phone if ID is legit?


    Sadly I dont know the security/backup that moneygrams have as I tend to use Credit Cards for all internet transactions as my CC company has legal purchase protection, so check what legal grounds you have for recovery with moneygrams with company that issued it.

    Otherwise you will have to go to authrorities like ones I mentioned to check on your legal rights, to recovery....... hope you have not lost alot as it maybe one of those times to chalk it up to experience!!
     
  9. Pholder

    Pholder Private E-2

    Just letting everyone know that after I was told to check to see if the ups tracking number was a valid number and after them emailing telling me that I could track my order with this number I began to do research and found that it is not in your best interest to do any business with Capegames.
    I then called money gramm were I had sent the money from and the funds were still available.
    They had sent me a tracking number and hadn't picked the money up.
    I just came back from Wal-Mart where I had sent it from and received my whole refund. I was lucky cause it has been 3 days, Please get the word out that this company is fraudulent.
    I sent several emails and had made several phone calls and got no response.
    Do not be fooled by these low prices, If I hadn't of acted quickly I would have lost my money.
     
  10. Speculant

    Speculant The Confused One

    "If it sounds too good to be true, it probably is."
     
  11. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Really glad you managed to get your funds back.
     
  12. buttadreamie

    buttadreamie Private E-2

    Thank you, And I was able to get my money back too.
     

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